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10703 SW Loop 410, San Antonio, TX, 78211, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 7:00 a.m. to 9:00 p.m. | |
Sun | Closed |
quick and efficient Salesman Albert Uribe was courteous and professional as was finance advisor Mr Lancaster. As I had already decided on the vehicle I wanted to purchase, It was just a matter of arranging financing etc. The aforementioned gentlemen made the entire experience pleasant.
Business response:
Thanks for the five stars! We aim for excellence, and we're thrilled to hear that you had a fantastic experience with our staff. Please let us know if there's anything we can do to assist you in the future!
New car purchase My experience with this purchase was excellent. Alex Gutierrez was patient and very attentive to my needs and answering questions. Luis Chavez in financing was great and patient with me as well since we needed to process several transactions. The ONE thing that I did not like was the options presented at the last minute and it's a take it or leave it on the spot. These options can be as much as $2000 to $3000 purchases that need a day or two for review. Other than that, my experience with North Park Toyota h... read more
Business response:
Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!
Superior service I was at the dealership looking to purchase a new vehicle. When I was ready to go home in my old vehicle it would not start. Service rep said I needed a new battery (car is seven years old with original battery). He very kindly worked me in (not putting me in line after others who had already checked in/scheduled) for service. Much appreaciated..
Business response:
Thank you for the great review! We are happy to hear that our team was able to get you in and back on the road quickly. We hope to be of service to you again!
I have always enjoyed my experience with you all. I never fell pressured with anything. The service is always friendly and helpful. I never fell like I am being bamboozled. I always tell people to go to North Park.
Business response:
Thank you for the five stars and kind words! We truly appreciate the opportunity to earn your business!
Prompt and attentive service from Fred Duron I wanted to take some time to personally thank Fred Duron in your Service Department. I took my Tundra in for service on Tuesday, July 24, 2018. Fred made sure to answer all my questions regarding my service and kept in constant communication with me during my entire visit. I truly feel Fred with his prompt and attentive service is a true asset to your company. It is because of him I keep coming back to your dealership. Thank you Fred! Sincerely, Jose "Joe" Reyes
Business response:
Thank you for your great review Joe! We are very proud to have Fred on our team and we truly appreciate the opportunity to earn your business!
very good your service was excelent mr habhash had me in and out with good service. I had an appointment for 350pm when I got there they took me right away and did my oil change replace ac filter and rotate my tires
Business response:
Thanks for the five stars! We are happy to hear you enjoyed working with Rafat. We hope to be of service to you again!
Excellent Toyota Staff I have a 5 star rating for my visit because of James Calloway's expert guidance and personal attention to me as a customer. He was super knowledgeable, friendly, polite, and professional. What an incredible asset for your company to have this gentleman represent you and your products. He worked closely with me, answered my questions and when he didn't have an answer, sought one out immediately. He understood my price range and didn't try to sell me a higher priced vehicle. Very thoughtful in that he se... read more
Business response:
Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!
Kind and courteous I like Toyota's customer waiting area is clean. The whole atmosphere of the place is very inviting they are all kind and courteous. I like how they keep you informed of the progress of your vehicle; you never feel like they forgot about you.
Business response:
Customer service is our #1 priority and we thank you for recognizing our efforts. We hope to work with you again soon!
Vehicle Maintenance The recommended vehicle maintenance was preformed in the time estimated. The service advisor explained all items due, and he recommended and prioritized the needed services.
Business response:
Thank you for the great review and kind words! We hope to work with you again in the future!
North Park Toyota of San Antonio has a 4.5 star rating with 14,557 reviews.
North Park Toyota of San Antonio is open now. It will close at 9:00 p.m.