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199 North Middletown Road, Nanuet, NY, 10954, United States
Get directionsThe facility is beautiful place. The staff is great. The residents look happy and always have a smile on their faces.
Facility is always kept clean
Northern manor is like family to me. I have worked for them for 32years. The care is wonderful and the staff is exceptional.
These people genuinely care about each and every resident as if they were a memeber of their own family!
Why are Northern Manor Nursing homes forcing nurses use their private insurance to pay for corona virus blood test? Does this not go against workers comp and OSHA safety guidelines that the employer is responsible for protecting workers work environment ? Centers for Care are doing this across the state and NYS health dept ignores the many complaints by nurses under the Cuomo administration ? II99 SEIU union is also absent in protecting the union members ! The best way tho protect YOUR family members is to protect those that... read more
At first they took real good care of my mom now they don't take care. They throw diaper's at her to change herself. You call and call nobody calls back. You ask to speak with a doctor nothing. It's just really sad they are there to help your loved ones and they don't. If they were interested in helping people they would be doing anything they can to help the patients. I understand some things aren't allowed but come on. Not happy at all.
Business response:
Hi Patricia, We are sorry to hear that you did not get the positive experience Northern Manor is known for. Our dedicated team would like to look into this and hopefully resolve this. Please send a detailed email with the facility name in the subject line to admin@centershc.com and someone from our team will get back to you as soon as possible. Thank you and be well,
I have tried to speak to a human being about concerns for my aunt who is presently in the rehab. She came from the hospital after having pneumonia due to COVID. She needs to get stronger so she came come home. I have serious concerns about her care. It is absolutely unacceptable that we have not been able to talk to a nurse. My aunt is very dehydrated and confused. She does not pick up her phone, sometimes bc it is out of reach or off the hook. When she does she complains that she is thirsty and can barely talk. No one answe... read more
Business response:
Hi Kathi, We are sorry to hear that you did not get the positive experience Northern Manor is known for. Our dedicated team would like to look into this and hopefully resolve this. Please send a detailed email with the facility name in the subject line to admin@centershc.com and someone from our team will get back to you as soon as possible. Thank you and be well,
Northern Manor Multicare Center has a 3.8 star rating with 69 reviews.
Northern Manor Multicare Center is open now. It is open 24/7.