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Northern Star Credit Union

3.1

About this business

Northern Star provides the same quality services that banks and other financial institutions supply, but at a fraction of the price. The checking accounts, loans, certificates, and online products we offer our members continue to be more financially feasible than other competitors. Northern Star provides members with easy access to their funds. Whether you prefer visiting a branch in-person, using one of our nationwide shared branch facilities or ATMs, calling on the phone, or handling matters yourself with our mobile app a... read more

Location details

5100 George Washington Highway, Portsmouth, VA, 23702, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.1144 reviews
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Tamara Seiwell's profile image
Tamara Seiwell 
2 years ago

Horrible company to do business with. Steer clear and head to PNC. Way better customer service and work with their clients. 

Stephanie Robertson's profile image
Stephanie Robertson 
4 years ago

only one branch and atm and it's closed on Saturday. 

Ann Goldfarb's profile image
Ann Goldfarb 
4 years ago

I am very disappointed that they have closed all branches except on George Washington. It makes it very difficult to do any in person banking. 

Tessie Lipscomb's profile image
Tessie Lipscomb 
4 years ago

My experience with Northern Star has been anything but pleasant. The tellers never greet you with a warm, friendly smile, they always look like you are a bother to them. Two times in row, the teller has gotten my withdrawals wrong after repeating my request several times. Also, if that is not enough, I set up Bill pay with them for my insurance, and they failed somehow to make my December and January payment resulting in cancellation. And, they didn't even apologize for their mess up. This is the worst experience I have eve... read more

Gayle Adams Palmer's profile image
Gayle Adams Palmer 
recommend  Recommended
4 years ago

I have enjoyed being a member. People are always so friendly and nice. 

Donald Keimig's profile image
Donald Keimig 
recommend  Recommended
4 years ago

A credit union you can count on for all your banking needs. Took care of me when I missed up. 

Clarence M. Everette Jr.'s profile image
Clarence M. Everette Jr. 
recommend  Recommended
4 years ago

Awesome, wish there was one in Virginia Beach. 

Taylor Roush's profile image
Taylor Roush 
5 years ago

My grandfather was a LONGTIME member here, he unfortunately passed away last month. When he found out he was sick he put me as the beneficiary to his acct so I could take care of his affairs. When I notified the bank of his passing (the Portsmouth Blvd location) she stated I needed to be Executive of Estate before she could tell me anything. LIE NUMBER ONE AND TWO. After speaking with Probate, I was informed that it is Administrator of Estate as Executive is of a living person AND that all I need is his death certificate. Th... read more

Joy Trustingtheprocess Williams's profile image
Joy Trustingtheprocess Williams 
5 years ago

The bank isn’t open on Saturday’s and you can’t make deposits from the ATM. It’s an unfortunate inconvenience, otherwise it’s ok. 

Frequently asked questions about Northern Star Credit Union

How is Northern Star Credit Union rated?

Northern Star Credit Union has a 3.1 star rating with 144 reviews. 

When is Northern Star Credit Union open?

Northern Star Credit Union is open now. It will close at 5:30 p.m.