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Northgate Health Care Facility

4.4
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About this business

Welcome to Northgate Health Care Facility located in North Tonawanda, New York. Our team is committed to pioneering and integrating progressive programs and services that have defined our local health care community. This commitment has resulted in Northgate continuously receiving outstanding star ratings from the federal government, which rates every nursing facility in the country. To see our ranking, as well as those of other facilities, visit www.medicare.gov . In addition, each year the New York State Department of Heal... read more

Location details

7264 Nash Rd, North Tonawanda, NY, 14120, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.479 reviews
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D.J.S's profile image
3 years ago

I am a friend or relative of a current/past resident northgate is everything you would be looking for in a nursing home... great staff and lots to do... 

Kathleen's profile image
Kathleen 
4 years ago

I am a friend or relative of a current/past resident We chose North Gate Health Care Facility. So far it's very good and we're very happy. The personnel is very nice, they're very personable, and very kind. The place seems very clean. They keep the residents quite active even though they have dementia. My dad seems very happy there, so I'm very pleased with it. It's nice and clean, the staff is wonderful, and very pleasant to have a conversation with. I don't really have any complaints. So far so good. The community's physic... read more

Northgate Health Care Facility - North Tonawanda, NY Family's profile image
Northgate Health Care Facility - North Tonawanda, NY Family 
5 years ago

The two therapists are great! The cleanliness wasn't good when I first got there, but it's gotten better 

Business response:

We're glad to hear you're enjoying your therapy sessions. Our team works hard to create a culture of quality. Your comments have been shared with our housekeeping team. 

Northgate Health Care Facility - North Tonawanda, NY Resident's profile image
Northgate Health Care Facility - North Tonawanda, NY Resident 
5 years ago

The rehab is great. They have no smell, unlike other facilities like this. The girls that I met are very friendly, but there are some that aren't. I think they need more training because they don't know what they are doing. 3/4 of the meals are cold when I get them. I wish they had more of a variety. The meals seem to be repetitive. I asked for something else to eat because they gave me something that I didn't like. They asked what I would like, so I asked for a peanut butter and jelly sandwich. They said they were out of pe... read more

Business response:

Thank you for your feedback. We're happy to hear your time in therapy is productive and enjoyable. Our dietary team plans meals on a 4-week rotating schedule to provide maximum variety for our patients. We have shared your comments with our staff. 

Northgate Health Care Facility - North Tonawanda, NY Family's profile image
Northgate Health Care Facility - North Tonawanda, NY Family 
5 years ago

Everyone is so nice. The facility is clean. They are very good at keeping me informed. 

Business response:

We appreciate your honest feedback and thank you for taking the time to share your thoughts. 

Northgate Health Care Facility - North Tonawanda, NY Family's profile image
Northgate Health Care Facility - North Tonawanda, NY Family 
5 years ago

They're very nice people and they do help. 

Business response:

Our team appreciates your feedback. Thank you. 

Shirley S.'s profile image
Shirley S. 
on Birdeye

5 years ago

The therapy is excellent! They are fun and funny, they make the experience pleasurable. Nursing is also very pleasant. 

Business response:

Dear Shirley - we're happy to hear that you had a wonderful experience at Northgate. Thank you for sharing your comments. 

William P.'s profile image
William P. 
on Birdeye

5 years ago

I have been here several times, and asked to come here as my first choice. The food is excellent! 

Business response:

We're happy to play a role in your rehabilitation! Thank you for choosing Northgate.  

Northgate Health Care Facility - North Tonawanda, NY Resident's profile image
Northgate Health Care Facility - North Tonawanda, NY Resident 
5 years ago

I was there 3 years ago and I liked it so much, that's why I went back there. Everyone was so nice. The meatloaf and chicken taste homemade. 

Business response:

We're happy to have had the opportunity to help you recover twice! Thank you for your honest feedback. 

Frequently asked questions about Northgate Health Care Facility

How is Northgate Health Care Facility rated?

Northgate Health Care Facility has a 4.4 star rating with 79 reviews. 

When is Northgate Health Care Facility open?

Northgate Health Care Facility is open now. It will close at 8:00 p.m.