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Northgate Pet Clinic
- Veterinarians
- Decatur, IL
About this business
Location details
2800 N Martin Luther King Jr Dr, Dr., Decatur, IL, 62526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had to take my fur baby to the vet yesterday morning because she was in labor but couldn't push the kittens out. they worked with me on the payment and everything. However, they lied to me about a few things. They told me to bottle feed the kittens until they could latch onto momma kitty, which they should have been fed slowly by syringe. They then told me that the only way for the kittens to live was if I gave them up to someone who "worked at the humane society". Going by what they told me, I agreed to it because they ha... read more
Business response:
Ms. Castilli, I am sorry you felt misled by our medical recommendation for your kittens, we only ever want what's best for all of our patients.
Multiple bad experiences. They sent my mastiff home where he could barely stand after being sedated. He was covered in feces and urine. He was terrified and it was so unfair to him. It was obviously all about the money and less about the actually care. There was no compassion in the care provided.
Business response:
A private message has been sent to you
Business response:
Chris we are sorry for the low rating you have given us. Is there anything we can do to make your experience better?
Frequently asked questions about Northgate Pet Clinic
How is Northgate Pet Clinic rated?
Northgate Pet Clinic has a 4.7 star rating with 1,271 reviews.
When is Northgate Pet Clinic open?
Northgate Pet Clinic is open now. It will close at 6:00 p.m.