O-0026 - Oilstop Springfield, OR

Michael S. 

on Yelp

3 years ago

I normally have good experiences here, but I was really let down when I last came in, 12/10/2021 around 9am. Waits were bizarrely long considering how few cars were in line, there were window washers, the staff seemed very new and there was a sense of disorganization. I thought I overheard one employee express to another that they were out of synthetic oil, but I didn't really register it at the time (My car always gets full synthetic) At the time of service, they didn't seem to check in with me about past services, includin... read more

Steve K. 

on Yelp

3 years ago

Amazing customer service. They go above and beyond. Had an issue with my skid plate on my older little Honda and returned. They reattached it no problem. Always offering beverages while waiting and always polite. 

Jay M. 

on Yelp

3 years ago

Very courteous and thorough. Explained everything they were doing and the value of add-on services, in which I purchased some of them based on their benefits. Good job Oilstop. You made me a convert from the 'other guys'. My wife will be going to get her change done also. They also made using coupon codes from their advertisements easy. 

Wonder W. 

on Yelp

3 years ago

Price is high but services by Collin and Ed (I think was his name) were amazing. A 33- point oil inspection included complimentary services that I have never been offered by other competitors (Valvoline). This was a three stall business. This particular location was quiet on a Saturday morning. Complimentary beverage was offered at drive up, main windows were cleaned, tire pressure set according to manufacturer recommendations, spray lubrication gel on ALL door hinges. Wow! Recommendations were made with no push for purchase... read more

Dennis C. 

on Yelp

3 years ago

On my way back to Tahoe I noticed my oil needed to be changed. Chase was great. He made sure I was comfortable and if I had any questions I felt comfortable asking. Fast and reliable. They really want to help not just sell product. Tomas was also great. Value for your money. An oil change would cost me about the same if I did it myself but I would never do all the checks (33 point checks). 

Kristi M. 

on Yelp

3 years ago

Most pleasant experience I've ever had! Normally my husband services our car, but due to his work schedule I decided to take it in. I was very impressed with the level of service I received and the care and quality of work from Justin Newman. He was very polite and straight forward and made everything hassle free. I will definitely be coming back here in the future! 

Fallon S. 

on Yelp

3 years ago

I have been going to a Oilstop for many years. Recently I went to a different location on Santa Rosa Ave. I had the best experience at this location. Justin went above and beyond to help us with our oil change. It was fast and efficient. He changed out my wipers and my coolant in my transmission fluid. He was so friendly and you just don't find that anymore. I hundred percent recommend going tothis location. And if you have the opportunity I recommend asking for Justin. He goes above and beyond and is extremely well-versed i... read more

Katie S. 

on Yelp

3 years ago

Thank you so so much to Justin for the stellar customer service! The entire team goes above and beyond to make your experience one to remember! So so appreciated! Thanks again and bless you all 

Kristy C. 

on Yelp

3 years ago

I would give them a hundred stars if I could! They are the absolute best! You sit in your car for the service which is such a cool thing. They washed my windshield, filled my tires that were low pressure, topped off all fluids and they are just the nicest, least pushy people ever! I appreciate these folks so much!! Thank you, OilStop, for being the absolute best!!! :)