This profile has been claimed by the business owner or representative.
O-0026 - Oilstop Springfield, OR
- Springfield, OR
About this business
Location details
4184 Main St, Springfield, OR, 97478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This place really fell apart. Use to be average. But now they expect you to wait an hour in your car. Always trying to upsell. Has to be the worst place to get an oil change. Oh yeah and they keep raising their prices. I'll never go back.
Business response:
Scott, We're very sorry your wait was so long when you came in for service recently. Like many other industries and businesses, we are having a very difficult time hiring suitable people, and this includes all of our locations in 4 states. We certainly hope this situation changes, and we are very sorry you had to experience the results of being short-staffed.
I WOULD GIVE A ZERO. I've been here many times and have had great service in the past but this last time there was a guy with a man bun (juma)who made it really inconvenient for us. So when we came it was busy and I went into one lane and they changed me into another lane and then they came back and wanted to have me move to another lane after doing a full circle to get in the lane I was in. And I told the man bun guy (juma) that I wasn't going to move because I had already gone thru trouble of going to the lane I was in. Us... read more
Came here needing an oil change. The moment I pulled up I was introduced by a young gentleman who offered me something for drink (I took a Dr Pepper) and told me it will be about a 5 minute wait which went by quick. Upon pulling into the bay another gentleman got my info and welcomed me again. The entire oil change process was under 30 minutes. I usually visit Jiffy Lube or Valvoline in Vegas but this time around I forgot to get my oil change before leaving for Cali for Labor Day weekend so I was forced to get an oil change ... read more
Normally the service crew has been very good but today I experienced a classic example of very bad management and customer service. For this reason I recommend that you take your business elsewhere. I literally drove out of my way because they have been reliable in the past, but what I learned today is that they don't respect the customer. Upon arrival, there were three lanes open for oil change and ONE WORKER servicing all three lanes from below. So even though they have 3 bays, and there were only two cars in front of me, ... read more
Great professional service Mireina and Tyrese we so so professional And you get a free car wash after the service Amaizing if I could give 10 stars I would
Nice staff very educated. Quick service and the best part is complementary free car wash.
Visiting the area and found this place on yelp. I was crunched for time but swung by around lunch and I got lucky with no one there. They were fast and super nice. They'll try and upsell but not in a oishy way. Easy to say no to everything and no pushback at all. Given the convenience I'd definitely recommend.
I visited Oilstop for the first time last week for a routine oil change. Once I pulled up, I was instructed to stay in my car as I waited for the car in front of mine to be serviced. While I waited I was offered a complimentary bottle of water. My wait was about 25 minutes. As I pulled forward, 2 to 3 technicians began to get to work on my car. One person washed my windshield, checked the tire air pressure and then reviewed possible additional purchase services. My cabin air fillet and engine air filter were both presented t... read more
Business response:
Stephanie, Thank you for the gracious review of our Monrovia Oil Stop and for trusting your vehicle to us. Thank you too for noticing something many of our Guests miss. When we believe an important component of your vehicle would benefit from being replaced or serviced, we bring it to your attention, but the decision is 100% yours; not ours, and whatever decision you make is perfectly OK with us. It is our job to bring it to your attention, and you understood that - thank you! We're looking forward to serving you again somet... read more
Came here on a Saturday morning, there was only one car in front of me. Estimated time (about an hour) was dead on. From when I got in to when I left the building was just over an hour, so pretty fast. I had gone to a competitor oil change place earlier in the day but their line was so disorganized, the techs didn't even know who was next. Service was done promptly without too much upselling. They do try to sell you services like an engine oil treatment, Techron fuel system cleaner, air filters (engine and cabin), transmissi... read more
Frequently asked questions about O-0026 - Oilstop Springfield, OR
How is O-0026 - Oilstop Springfield, OR rated?
O-0026 - Oilstop Springfield, OR has a 4.6 star rating with 30,689 reviews.
When is O-0026 - Oilstop Springfield, OR open?
O-0026 - Oilstop Springfield, OR is closed now. It will open tomorrow at 8:00 a.m.