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1600 S Saunders St, Raleigh, NC, 27603, United States
Get directionsgreat staff, nice facility
Business response:
Thank you Don! It was greating meeting all of you yesterday!
Awful experience! This place should be shut down and the staff shouldn't be allowed near animals! So much negligence and malpractice! They don't care about animals, just the money. Samantha Zeitler should be fired immediately.
Yesterday I realized my 14 yo dog was overdue for rabies and annual check which includes a thyroid panel. She's been on meds for ten years for her thyroid. They had no openings until next week. I booked the appt. For Wednesday but realized I needed 6 tablets of her thyroid meds to make sure she didn't run out. The vet refused to provide six tabs and told me it wouldn't hurt her to miss a week. I am a nurse and I know better. One of the primary reasons for the appt was to ensure she is on the correct dose. How do you do that ... read more
Absolutely horrible experiences with this vet. Not only did they lock my pet and I in their room and guard the door, they alleged my dog had all these illnesses. They did all these tests that I never approved and I came out with an almost $500 vet bill. Nor did they offer any sort of payment plan. Did they expect me to have $500 to pull out of nowhere? Absolutely horrible vet and would not recommend for anybody’s pet.
Business response:
Hi Ms. Faircloth, we are sorry to hear that your experience with us over a year ago was not what you had expected. We strive to have the best communication possible when speaking to our clients about their pets health and doctor recommendations. We are always happy to provide our clients with estimates and payment options upon request. Also referring to your comment about our exam rooms, we can assure you that none of our exam rooms lock nor do we ever guard them for any reason. Clients and their pets are free to come and go... read more
Oak Heart Veterinary Hospital & Emergency at South Saunders has a 4.5 star rating with 619 reviews.
Oak Heart Veterinary Hospital & Emergency at South Saunders is open now. It is open 24/7.