This profile has been claimed by the business owner or representative.
O'Connor Road Animal Hospital
- San Antonio, TX
About this business
Location details
12014 Independence Avenue, San Antonio, TX, 78233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Don’t waste your money. Doctor Ziegler is the main reason why my dog is dying right now. Get a veterinarian who actually cares about your animal and not just the money. if you really had a heart you would do what’s right and help a suffering dog. Poor excuse of a human and a so called “doctor”
Business response:
Alysa, we are sorry to hear you feel this way. We understand that veterinary care is costly but we try to work with our clients as best as we can. We apologize that we could not treat your pup but we did refer you to an emergency clinic where they would be able to give your pup the necessary care. We will take this feedback to heart and wish you the best
It’s all about the money and not the treatment of pets. My dog had issues with walking so we brought him in to this business. We were told it was growth pains and his back legs were weak. They recommended X-rays at 150.00. Nothing was found. The next day we observed blisters on his back paws. Their lack of inspecting our dog and excuses they were given us was ridiculous. Dr. Zingler did a poor job and refused to admit she overlooked the actual cause of his issues. Excuses, excuses. I do not recommend this business.
Right at this one moment I would say no. Usually they’re very nice but my dog comes in and can’t put any weight on the left leg and they can’t see her there too busy. I say well I can leave or no you can’t they say. So now I have to take her home I worry about her until I can get a freaking appointment with them so no I would not recommend them
Business response:
Mrs. Petrow, I am very sorry that we were not able to accommodate you before your appointment. I did see that we were able to see you the following day. Please do not hesitate to contact us with any other issues.
They take excellent care of our pets. The staff is very friendly and patient. Highly recommend this vet.
Business response:
Thank you so much for your kind words, Fer Milmo. We really appreciate you taking the time out to share your experience with us. Cheers, O'Connor Road Animal Hospital
My dog was sick with vomiting and diarrhea and my usual vet was completely booked. My vet referred me to this facility for care over the weekend. Now I understand that when you are a walk in you will need to wait, but I had no idea that when the place closes and the doors are locked that my dog wasn't seen after three hours. No updates as to when I was going to be seen they just put you and your dog in a room and leave you there. If it wasn't for the nice office attendant who apologized over and over for the lateness of the ... read more
Business response:
Hi Suellen. We are truly sorry that we were unable to help your pet at the time due to another emergency going on at our hospital. We have reached out and left you a message to apologize offline and address your concerns in more detail. We hope to hear back should you have any questions.
Two very frustrating experiences here. Go with someone else.
Frequently asked questions about O'Connor Road Animal Hospital
How is O'Connor Road Animal Hospital rated?
O'Connor Road Animal Hospital has a 4.5 star rating with 1,023 reviews.
When is O'Connor Road Animal Hospital open?
O'Connor Road Animal Hospital is open now. It will close at 6:00 p.m.