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Old Republic Home Protection
About this business
While you’re building a lifetime of memories, we keep your home protected with comprehensive home warranty plans. Since 1974, Old Republic Home Protection has helped safeguard over 6 million plan holders from the high cost of home system and appliance breakdowns. When a covered item fails, we’re here for you.
Old Republic is a great home warranty company. Everytime I called them with an issue they quickly had it taken care of. Their customer service is outstanding.. Everyone is very helpful & courteous. One time I had a plumbing issue. They couldn't get a hold of a plumber in my area;. So I got a plumber and they approved the issue. I had to pay but they reimbursed in a very timely matter. I am definately keeping Old Republic Home warranty. I also refer them to everyone I know
Business response:
**********************. Thanks for taking the time to share your positive experience. We truly appreciate it! ~**************
Amazing company, friendly, professional and very knowledgeable, I would have given 5 stars and this was not really their fault, but my first experience with them was with an extremely terrible plumbing company, that did nothing but made things worse, It was my hot water heater and I was out of hot water for over a month or more. I would be wise if they would make sure that the contractors could actually do the job. Overall great company.
Business response:
Thank you for taking the time to leave a positive review, *****. We take your feedback seriously and will ensure that it is addressed. ~**************
Old Republic was helpful to put us in touch with the service providers, but they don't really follow up with them... it takes days for me to schedule etc. When I mentioned this to them, they just said that they cannot do much about it. In a sense, they did the work of connecting me to the service provider and doing the reimbursement (minus $75). But the quality of service was not very good. On the plus side, they did not dispute that the washing machine was broken. I am grateful to them for handling that smoothly.
Business response:
****, thank you so much for taking the time to provide your review. Please accept my sincere apology for the lack of communication by the independent Service Provider. We will reach out to you regarding this issue and hope to assist. ~**************
I called for a water heater problem. I was promptly called by a plumbing company and the problem was taken care of with the best plumbing guy from ************** of *********. They are the best
Business response:
Thanks for taking the time to share your positive experience. We truly appreciate it! ~**************
Called with a pool problem and even called back and asked that they add motor and electric to the order, which they did. Pool repairman was very quick in responding and figured out the problem very quickly. I have used Old Republic since 2008 and have only had a couple of things that were not covered.
Business response:
Hi, Wynette. We are thrilled to learn that you had a positive experience with us! We look forward to serving you again soon. ~**************
As always, fast professioal,friendly service. My water heater was leaking, could not be repaired. They had it replaced by the next morning.
Business response:
Hi, *****. Thank you so much for taking the time to share your comments! We look forward to serving you for years to come. ~**************
Old Republic help resolved my issues with the plumber who did not correct my problem, but charged anyway. I would totally recommend Old Republic Home Warranty to anyone who desire excellent service.
Business response:
Hi, *******. Your feedback is highly appreciated. Thank you for sharing your experience! ~**************
The appliance guy they sent was terrific, he was able to diagnose the problem with the microwave in minutes, had the replacement part, installed, tested, the replaced the cover and re-installed above the stove.All this took place in the 1 hour he was here!We're totally pleased with Old Republic, second time they've been here! Well worth the monthly expense!!
Business response:
Hi, ***. Thanks for taking the time to share your positive experience. We truly appreciate it! ~**************
Always get appointments timely. Courteous, and did a great job.
Business response:
Hi, ****. Your feedback is highly appreciated. Thank you for sharing your experience! ~**************
Frequently asked questions about Old Republic Home Protection
How is Old Republic Home Protection rated?
Old Republic Home Protection has a 4.8 star rating with 3,658 reviews.
When is Old Republic Home Protection open?
Old Republic Home Protection is open now. It is open 24/7.