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Orkin
- Pest Control
- Bensalem, PA
About this business
Location details
1810 Byberry Rd, Ste A, Bensalem, PA, 19020, United States
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Big mistake hiring this company. Disappointed with Customer services representative in the Philadelphia area, rude and unprofessional. I was told by Victoria from customer services and I quote” you don’t get what you need”and hang up the phone. So I called again and canceled their services. I will take my business somewhere else. If I request the small black with bait don’t freaking charge my credit card with $153.70 and use the glue traps. Be aware of hiding fee for canceling the contract. Don’t waist your time and money wi... read more
I had no issue with my technician who was prompt, polite and thorough. I have a huge problem with the quote given for single service quoted at 175$ with f/u in a week if problem not resolved. Required I give my credit card. (I wanted to write a check at time of service but was told “theft is a problem so we only use credit card.” (Theft by whom? The person I’m to trust to come into my home??) So, scheduled to have a treatment for concrete ants (aka “sugar ants”), and after a cancellation (on their part) and a reschedule for... read more
Horrible job . Everytime they come I have to follow them around make sure they do they job . It’s ridiculous. MARK , PATRICK DO HORRIBLE JOBS . I’m over the company I’m about to cancel the year contract
Multiple phone calls leaving messages requesting cancellation of service appointment due to rise in Covid cases with no call back from Orkin. Service tech shows up and I tell him I want no service. He insists on doing exterior of house tho we had a large snowfall the previous night and ask he not do it. Have again called Orkin but have no luck speaking the an actual person. I am sure Orkin will charge me for a full service appointment. What a rip off. I would cancel my contract if I could.
This is without a doubt the worst customer service I have experienced in my entire life. Everything was going good from October until May. Then in July, they didn’t show up. I put a message in to the system and heard nothing back. They were then supposed to come in August for the missed appointment. Once again did not come. I started getting a little concerned. So I put another ticket in and got a new appointment for October 8th. Once again did not show up. All the while, we’ve been charged. Total charges of $260 now for no... read more
They put me to a 1 year agreement I didn’t agree to. Getting a hold of the supervisor is the worst, they give you a run around when it’s time for issues but they charge you quickly after a visit. This is BS.
Worst experience ever. Bad service , no vermin caught, bad scheduling, a lot of my time wasted with no results. I feel vey frustrated, & ripped off becauseI can’t get my close too $400 dollars back‼️‼️‼️‼️
Unless you get an experienced person it is a waste money doing a yard in a few minutes does not help
The absolute worst customer service ever. Would not recommend anyone any the bensalem branch.
Business response:
We’re so sorry to see you didn’t have a great experience, and we’d like to work with you to make it right. How can I help?
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.6 star rating with 3,809 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.