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Orkin
- Pest Control
- New Bern, NC
About this business
Location details
1317 Commerce Dr, New Bern, NC, 28562, United States
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RecommendedBecause of issues that were not of my doing, they reduced the monthly fee which was exceptional. The representative who did my service was thoughtful, explained procedure well, and was very competent at what she does, which is hard to find these days.
Business response:
We are happy that you were pleased with your initial service. We look forward to providing your pest control service.
RecommendedGreat customer service! Denise was great explaining everything and made sure all my questions were answered before leaving the job.
Business response:
We are happy you were satisfied with Denise's customer service. Thank you for recommending New Bern Orkin.
RecommendedAs always the technician are polite,answers your questions and tells you several times if problem persists please give them a call.
Business response:
Thanks for your feedback, we appreciate all responses.
RecommendedKris our technician is prompt, professional and always helpful concerning any issues we are experiencing.
Business response:
Thanks for letting us know Kris has met your service exceptions, we appreciate all feedback.
RecommendedThere service & technicians are awesome! We have been using Orkin for years! They have never let us down.
Business response:
We really appreciate hearing from our customers, thanks for taking the time to rate our service.
RecommendedFor the first in my life i'm writing a review about anything online because i never believed anything on the net due to high rates of scams, but Mr George prove me wrong he is excellent, reliable, knowledgeable, fast, convenient, affordable service. I highly recommend Mr George Robert to you all, He made over $184,950 with just the minimum investment of $3,500 on my trading account before meeting him I have been scammed many times but I never give up an I have gained back my money. If you have been scammed before don't give ... read more
I just had to leave a review on how amazing my Orkin technician Curtis is. My dog is very scared of strangers, and Curtis is so sweet and patient with him, even though the pup is barking the whole time. Curtis is kind and always asks how I’m doing and how my job is. I would highly recommend this Orkin office for anyone solely based on the positive interaction with their employees. Standup people. I also appreciate their honoring of COVID guidelines while working.
Business response:
Thank you for your positive feedback. It looks like there's been an error, as it shows that a "thumbs down" was given. Would you kindly change it to a thumbs up to reflect your kind response? We appreciate your time and value you as an Orkin customer. Thank you.
The only thing I enjoy about Orkin is Curtis, our service technician who always goes out of his way for our home. What I do not like about Orkin is almost everything but that. I get a text that my October service was prescheduled for me.. okay no big deal, except the time slot they had us down for was 12pm-7pm.. 7 hours.. the next day I get a text saying its been rescheduled for 12pm-2pm. Unfortunately I worked in the morning so that day I called to reschedule for 4pm-6pm so I could be home. Day of service at 2:47 pm (while ... read more
Business response:
We appreciate the insight. We understand your concerns and will work delinquently to provide your services at their set scheduled appointment time slot. Thank you.
Man I’m payin all this money every month. They kinda spray in the kitchen and leave. This is a two story house and u only spray In One spot in the kitchen. We just bought this house In January. The bugs have only gotten worse. I want to cancel and find a better company.
Business response:
We are sorry to hear of your experience with Orkin. Per our conversation, it does take more than one treatment with this particular pest. As I stated, when we spoke on the phone, we can have the technician go back within 2 weeks, free of charge should you reconsider reinstating your account. We are here to help, thank you.
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.8 star rating with 1,730 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.