This profile has been claimed by the business owner or representative.
Orkin
- Pest Control
- Louisville, KY
About this business
Location details
10805 Bluegrass Pkwy, Louisville, KY, 40299, United States
Get directions
Recommendedthey immediately made me feel less anxious about the problem I had.
RecommendedWe love Orkin! They are always so polite, friendly and professional! We highly recommend them!
Business response:
Thanks so much for the review~~ feel free to contact us if you ever have any questions or concerns.
RecommendedEfficient thorough n always responsive to issues
Business response:
Thank you for the review! We appreciate your business!
RecommendedThe was the only one that answered me and could actually fit me in! Came the same day I called and came ON TIME and was very mannerable and nice and answered all my questions! I’m glad I’ll be using them!
Business response:
wow! THANKS SO MUCH FOR THE REVIEW!!! we love hearing good things like this from our customers. Please don't hesitate to reach out to us if you ever have any questions or concerns!! :)
RecommendedOur Orkin tech, Brian, does a great job. He is always on time. We have no issues with bugs!
Business response:
Thanks for the review!!!
RecommendedGreat job, no problems with pests. Their treatments work. Polite, friendly and professional. Trevor is the representative that comes to our home to complete the treatments. He is excellent. My husband and I both really like him and feel comfortable with him.
Showed up without an appointment, tried to tell us we have a mouse infestation and we had to fix it ASAP. We no thanks we will get a second opinion. The tech kept pressuring us saying we were going to die and our house was going to burn down....in other words scare tactics. Well we don't play games like that so we won't be using these services again.
Business response:
Hi Jen Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (502) 975-7348 to speak with a customer care representative about your recent experience.
Worse service we have had in three years. Numerous no shows and rescheduling after waiting all day. Even on the rescheduled day they were late!
Business response:
Thank you for sharing your concerns, Yvonne. We apologize for the inconvenience caused by the numerous no shows and late arrivals. We will address this issue with our team to ensure better service in the future. Please feel free to contact us at (502) 975-7348 if you have any further concerns.
Would love to say they were great, but they would actually need to show up when scheduled. Made an appointment and they no showed, called customer service and now I have to wait several days just to get a call back.. Still no idea when they will be coming.
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.6 star rating with 2,411 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.