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Orkin
- Pest Control
- Louisville, KY
About this business
Location details
10805 Bluegrass Pkwy, Louisville, KY, 40299, United States
Get directions
there a rip off I was told they would bate hole house he got there and I had to tell them where to bate was in.and out in 10min rip off
Business response:
I'm sorry, it sounds like you have had a less than great experience with us Janice. I tried to locate your account so I could reach out to you and try to resolve your issues but I cannot find your account. Please give us a call at (502)473-6979 so that we can try and turn this around for you. We would like to use this as an opportunity for training and bettering our quality of service all around. Thank you and I look forward to hearing from you.
They changed day & time 3 times & I called to make sure they was coming out today between 4 & 6 & guess what still didnt show up but at 3:50pm they wanted me to rate them for what no show not very happy
Business response:
I apologize for the inconveniences you have had to deal with and it was nice to speak with you on the phone. We operate and hold ourselves to a higher standard here at Orkin and customer service is our number one priority. I'm glad we could come to an understanding and get this right with you. We look forward to bettering our relationship in the future. Thanks!
Do not use this company technician that came out said I had to pay for a whole year of service upfront and it would be canceled after that unless I called in and made another yearly payment turns out you don’t have to pay yearly you can pay Monthly and you do have to call in to cancel they tried to charge me for a service the following year I never got in when I refuse to pay they wanted to send me to collections technician is completely unprofessional I tried to talk to multiple managers could never get a hold of them peopl... read more
Business response:
Spoke to Mr. Glenn, correcting an issue that was our fault to make it correct
I was told they would tell me where the rats were and leave several traps. Did not even look under the Florida room or put a trap. Then asked do you want an inspector, well yes we do!!! Not very happy, here 15 minutes and gone for $177.00
Business response:
I would love to talk to you about your service, I attempted to call and got a voicemail, our number is 502-473-6979.
still dealing with issue I call orkin about.
Business response:
We are sorry to hear you are not pleased with service, we have scheduled an appointment for a service manager to come out and address your concerns .
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.6 star rating with 2,262 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.