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Orkin

4.7
  • Pest Control
  • Ashland, VA

About this business

Home ServicesPest Control

Location details

10101 Leadbetter Pl, Ashland, VA, 23005, United States

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4.71,479 reviews
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Dillan Shifflett's profile image
Dillan Shifflett 
4 years ago

This is a shady company and I would not recommend them to anyone. I have had a magnitude of problems since the day I hired them to perform work on my house. The biggest issue I had was with them not disclosing the contract in full. You are required to pay for the work in full in 90 days or you have the option to finance it. However, if you choose to finance they will give you the payment amount for whichever yearly term you choose while showing you the total cost of the work, and it includes 22% of interest. But they do no... read more

Kathryn Deibler's profile image
Kathryn Deibler 
5 years ago

A very pushy salesman inspected my crawl space and said I had termites. After getting 3 second opinions, none said their were termites and one even guaranteed it. I paid for service to get rid of silver fish, but during the second service was told that they never could really get rid of them. 

Business response:

We apologize that you did not have a good experience. I will have the service manager reach out to you to discuss. Thank you for your feedback 

Michael J Smyth's profile image
Michael J Smyth 
5 years ago

communication is awful and not what we expected with this company. 

Joseph Santuk's profile image
Joseph Santuk 
6 years ago

I have called Orkin multiple times to come out and fix my termite traps since I accidentally hit one with my lawnmower. They reach out that someone would be out to fix but no one ever showed up. I had my monthly appointment this week and I figure it would be taken care of then and it wasn’t. I am very disappointed in the request turn around and they keep changing technicians on me so I never know who is doing it. Frustrating!! 

Business response:

I'm sorry to hear about this experience, I will have a a manager reach out to you today to get this resolved. Thank you for your feedback. 

Paula Gulak's profile image
Paula Gulak 
6 years ago

I signed a contract (and prepaid it) to eradicate mice from my house on October 2018. The reps were wonderful but I still have mouse droppings and no dead mice! I am requesting a full refund of my payment. 

Business response:

I will have PC Manager reach out and see if he is able to take a look for you!! 

Frequently asked questions about Orkin

How is Orkin rated?

Orkin has a 4.7 star rating with 1,479 reviews. 

When is Orkin open?

Orkin is open now. It is open 24/7.