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3835 Superior Ridge Dr, Ft Wayne, IN, 46808, United States
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Business response:
Thank you so much for the review. Feel free to contact us anytime at 260-471-4433. Steven Genther Branch Manager
We had a horrible experience with Orkin. They were almost 2 hours late for the appointment. The call center and the branch miss informed me of what they would be doing and refused to make it right, They kept acting like it was somehow our fault when it definitely was not our fault! We had to completely reschedule after two hours of waiting around with our cats in carriers when they didn’t have to be! Just to find out at 6pm that we couldn’t get our service done.. I was furious! They didn’t offer any discount or even ask us h... read more
I’m not happy with my service! They told me that we’re all caught up & they decide to take more money out of my account. I had to scream at someone on the phone to return my money back. They don't tell you your contract automatically renews. Thank goodness the Roach problem we had seems to be going away.
Business response:
We are very sorry for the inconvenience and confusion with you account. We have refunded your account, please let us know if there is anything else we can help you with.
Orkin has a 4.7 star rating with 2,385 reviews.
Orkin is open now. It is open 24/7.