Orkin

Cathy D 

on BBB

9 months ago

They took my mother's money. They found that the mice were coming in around the radiator pipes. They only fixed 2/4 radiators. The technician was rude to my elderly mother. I called but the manager did not call back and when I called again was unavaible. They would not answer her questions about safety for her pet. They refused to send a different technician. 

NATHAN E 

on BBB

9 months ago

where do I start . I was on an easy payment plan for ***** a month so I had to get a new card and didn't add it but I made payment with another card . Because I removed the first card they charge me ****** so I called and after holding for 25 min someone got in the phone then agreed they took to much and refunded me about 60$ and told me that you won't be charge for oct and the next payment will come out on November 22 fro ***** how about on November 22 they took ****** from my account so I called on 11/22/24 ****** who answ... read more

Nia B 

on BBB

9 months ago

I called orkin to discuss my service and a lady named ***** answered and was very rude and unprofessional. She was not very helpful when I asked if she could explain why my account has not been updated in terms of monthly payments. I was told prior my monthly payments would be much lower then ***** tells me otherwise. When discussing my concerns, she seemed aggravated and annoyed. Then she proceeded to hang up on me, I called back she hung up again. I could not get through to any representative that could help me because of ... read more

Matthew G 

on BBB

9 months ago

Absolutely awful from start to finish. I called due to my kids having some bites on them. (2 and 5). I figured Id call Orkin, a massive company, they promised they would be out between 4-6. I got a call from the sales *** that he wasnt coming tonight, I advised that was unacceptable and I needed someone to come. I asked to speak to manager- said managers are gone at 5, it wasnt 5 yet. I called the office advised if my problem They had a great guy come over and help us. ***** was great built back the trust and said it would b... read more

Mary O 

on BBB

9 months ago

Rude and unrighteous secretary and branch manager. They don't contact people to resolve issues; they scam people. 

Alan G 

on BBB

9 months ago

Beware!!! Very slick A+ presentation with very poor D- delivery. They use legal tricks to get your money and get around the law. 

Shu L 

on BBB

9 months ago

I have been a customer of F&W Pest ********************** for several years, paying $145 quarterly for exterior checks to prevent mice. Last month, my tenant reported hearing noises in the attic, so I called F&W to investigate potential animal intrusion. An initial inspection was scheduled for Friday between 1-3 PM, and I confirmed with the office that the technician would need access to the attic.On the day of the appointment, I waited in my car outside the house until 3 PM, but I received no phone call or update. When I co... read more

DENNIS G 

on BBB

9 months ago

I have cancelled my service with this business @ ********************************* ***********, ***, they have missed scheduled appointments to come to my home on multiple occasions, each time I am told someone is required to show, they do not and and then I receive notification that the job was completed which is completely false. 

Aniesha A 

on BBB

10 months ago

One of the worst pest control companies that exists. On two several occasions I have had technicians scheduled to come out to my home to perform a treatment, and on the date of the scheduled service, the technician failed to show up. There was no communication received in any form from the branch office or from ***** customer service. The only appointment that was honored is the buy in [inspection] where the inspector even stayed past the allotted time frame just to get my service. This company should be abolished from perfo... read more