Orkin

David E 

on BBB

2 years ago

I have had Orkin Termite Control since 2019. By contract they are supposed to inspect the Spectricon units yearly outside the house and place new bait if needed. They are also to inspect the interior and exterior for any signs of termite infestation.They apparently did inspect the spectricon units but never gave me a report as to the need for new bait which would indicate termite activity in that area. Additionally, the only interior and exterior inspection was the initial one in 2019. They have not preformed the 3 since.So ... read more

sally w 

on BBB

2 years ago

Poor service, they set up your appointment without any regard for your schedule, I had several different service men come out at different times each one had no idea where the last one had placed mouse traps. I had a simple field mouse problem that instead of resolving in short order was milked for months of endless, mostly useless appointments at a hefty service fee. 

Maria G 

on BBB

2 years ago

I canceled my account and stopped service before the next scheduled day. They didnt showed up on the scheduled time. Received a message within same month I canceled they were coming to service my house without me requesting service. I called them and told them I had canceled my account. They said they would cancel and notify driver since he wasnt at my house yet. The driver still came in and now they wont stop changing me. Now I received another bill adding February without even servicing my house. *** called like 20 times t... read more

Lea G 

on BBB

2 years ago

I told the man before he came in that I had a little boy in the house. I let him know my concerns about the poison that they use. The man sprayed my son in the face with the poison that they use to kill pests. How do you miss the window and shoot the stuff behind you? At that exact moment, I was ******* my son out of the room, because I didn't trust him being around it.The only thing I wanted was for my son to be away from that stuff, and it went right on his face AND eyes.I didn't even think this type of thing was possible.... read more

Tess G. 

on BBB

2 years ago

ORKIN/********* ** PUT ** TO COLLECTION AGENCY FOR SO CALLED SERVICES THAT WAS NEVER PROVIDED TO US. For the first 2 years they did pretty well. On last qtr. of year 2021 changes occurred I started seeing few live bugs, Called technician & came and requested for a hard copy of an actual invoice to be handed to the cashier in charge every time they service us and also to see what chemical/method they use every visit. and I talked to manager about that but to no avail. Year2022 Being short w/ workers, I've been xtremely busy a... read more

Gail N. 

on BBB

2 years ago

When Orkin 1st arrived in May of 2022 it was in reference to a rodent (squirrel) in the attic of our home. They inspected the attic and took measures to solve the problem. This included patching and pumping $4,000 worth of insulation into the already insulated attic. Orkin told me the "new insulation was composed of a substance made to repel all insects and rodents. Since that time, I have called Orkin regarding the activity in the attic, which has never stopped. I was told after the last visit by 2 workers that the squirrel... read more

David A 

on BBB

2 years ago

My single story condo unit is wood frame. My HOA has maintained and paid for an Orkin retreat and repair termite policy since ****. In November of 2022, I discovered termite damage to a load bearing wall of my unit. I will explain:When my drywall next to my ceiling started cracking, I suspected there was termite damage. When the first Orkin representative showed up (*********************************), he did no type of testing or inspections whatsoever. He would not even acknowledge the cracking drywall. When I offered to ex... read more

Diane S 

on BBB

2 years ago

We were very disappointed with Orkin.We have mice in our attic so called Orkin to help.The guy who came said he didnt do attics and maybe the noise we hear is from the furnace- how disappointing!Our condo will never do business with them again. 

Candace R 

on BBB

2 years ago

My experience here in ***** with contractors/vendors has been similar to the shootout at the OK Corral. Absolutely Buyer Beware, despite being given a good review by their professional association, do business at your own risk In 12/2022 Serv. Tech. came out and said it would be $21,000 dollars for clearing the house of rodents, inclusive of the house, basement and attic, removing previously contaminated insulation, replacing it with new, cleaning and decontaminating the house. I agreed to this and paid for it. At the time I... read more