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Orlando VW North Service

4.6

About this business

Welcome to Orlando VW North, your premier Volkswagen dealership in Orlando, FL, which also serves the surrounding areas of Winter Park, Altamonte Springs. We specialize in offering top-selling cars and SUVs like the VW ID.4, Jetta, and Tiguan, along with flexible Buy, Lease, and Finance options to suit your needs. Our service center features certified technicians, providing quality services like oil changes, tire rotations, and OEM parts. Our dealership cares about the community; we support local charities, including the Dow... read more

Location details

1050 Lee Road, Orlando, FL, 32810, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.6733 reviews
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2014 VOLKSWAGEN PASSAT SEL Owner's profile image
2014 VOLKSWAGEN PASSAT SEL Owner 
4 years ago

Terrible customer service. They do not honor VW of America warranties. 

2015 VOLKSWAGEN PASSAT S Owner's profile image
2015 VOLKSWAGEN PASSAT S Owner 
5 years ago

worst dealership. ill never take my car to those crooks! 

2015 VOLKSWAGEN PASSAT S Owner's profile image
2015 VOLKSWAGEN PASSAT S Owner 
5 years ago

Issue was never resolved! When I went in and told them my concerns and paid $1900 to fix the issue. I only ended up coming back 2 months later to find out my initial issue was never resolved and now I need a new engine that can cost approximately $12K. I would never get my car serviced here again nor recommend anyone to purchase a VW in general. Total waste of money! 

2016 VOLKSWAGEN BEETLE R-LINE/SE/SEL Owner's profile image
2016 VOLKSWAGEN BEETLE R-LINE/SE/SEL Owner 
6 years ago

I would not rate them with 1 because at least they told me smiling. But I payed a $178 tow truck to fix my car in a VW dealer. Drop my car, and they didnt found nothing. They charged me $156 for nothing. Got to the car and the same exact problem started to happen again. In their dealer, after they tested the car for 12 miles. Had to Uber back to my house and Uber Back the next day. It was a $350 sensor, that didnt gave them an error the first time. And they didnt even wash my car. 

Dora N.'s profile image
Dora N. 
7 years ago

After speaking with Emma, she never followed through. She spoke very fast, asked her to slow down and she didnt hear a word I said. She didnt listen and never sent me an email to give me the information I needed on the vehicle. I sent an email to the general manager, who had sent me an email, asking how the service was and he never responded either. I received a phone call from someone telling me they had more vehicles. I explained everything that happened and he said sorry and no one has yet to return the call or the email.... read more

2017 VOLKSWAGEN JETTA SE Owner's profile image
2017 VOLKSWAGEN JETTA SE Owner 
7 years ago

Scheduled for an oil change and tire rotation and ended up with WAY over inflated tires (41 psi and the recommended is 36 to max is 38 psi) which created a side wall tire bulge forcing us to get a NEW tire. Completely inept service advisor and no one would take responsibility for their error - either human or equipment. Plus, did not clean the interior well after the service. Not at all impressed with the sub par experience. Go elsewhere. 

2012 CHRYSLER TOWN & COUNTRY TOURING ED Owner's profile image
2012 CHRYSLER TOWN & COUNTRY TOURING ED Owner 
7 years ago

The Van was not detailed as reported. Sliding doors have sand and dirt all inside the tracking. 

2011 VOLKSWAGEN JETTA SEL Owner's profile image
2011 VOLKSWAGEN JETTA SEL Owner 
8 years ago

They fixed my windshield wipers, but I just noticed that my doors will not lock. The locking mechanism was working when I brought it in, but now it does nothing. The unlocking button works on both the key fob and inside the car, but it will not lock. $1,650.00 later, yet another problem with this car. 

2015 VOLKSWAGEN BEETLE TURBO Owner's profile image
2015 VOLKSWAGEN BEETLE TURBO Owner 
8 years ago

Not pleased with dealership. Treated poorly, and wait time was 3+ hours. 

Frequently asked questions about Orlando VW North Service

How is Orlando VW North Service rated?

Orlando VW North Service has a 4.6 star rating with 733 reviews. 

When is Orlando VW North Service open?

Orlando VW North Service is closed now. It will open tomorrow at 7:30 a.m.