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Welcome to Orlando VW North, your premier Volkswagen dealership in Orlando, FL, which also serves the surrounding areas of Winter Park, Altamonte Springs. We specialize in offering top-selling cars and SUVs like the VW ID.4, Jetta, and Tiguan, along with flexible Buy, Lease, and Finance options to suit your needs. Our service center features certified technicians, providing quality services like oil changes, tire rotations, and OEM parts. Our dealership cares about the community; we support local charities, including the Dow... read more
1050 Lee Road, Orlando, FL, 32810, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 6:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 7:30 a.m. to 5:00 p.m. | |
Sun | Closed |
Terrible customer service. They do not honor VW of America warranties.
worst dealership. ill never take my car to those crooks!
Issue was never resolved! When I went in and told them my concerns and paid $1900 to fix the issue. I only ended up coming back 2 months later to find out my initial issue was never resolved and now I need a new engine that can cost approximately $12K. I would never get my car serviced here again nor recommend anyone to purchase a VW in general. Total waste of money!
I would not rate them with 1 because at least they told me smiling. But I payed a $178 tow truck to fix my car in a VW dealer. Drop my car, and they didnt found nothing. They charged me $156 for nothing. Got to the car and the same exact problem started to happen again. In their dealer, after they tested the car for 12 miles. Had to Uber back to my house and Uber Back the next day. It was a $350 sensor, that didnt gave them an error the first time. And they didnt even wash my car.
After speaking with Emma, she never followed through. She spoke very fast, asked her to slow down and she didnt hear a word I said. She didnt listen and never sent me an email to give me the information I needed on the vehicle. I sent an email to the general manager, who had sent me an email, asking how the service was and he never responded either. I received a phone call from someone telling me they had more vehicles. I explained everything that happened and he said sorry and no one has yet to return the call or the email.... read more
Scheduled for an oil change and tire rotation and ended up with WAY over inflated tires (41 psi and the recommended is 36 to max is 38 psi) which created a side wall tire bulge forcing us to get a NEW tire. Completely inept service advisor and no one would take responsibility for their error - either human or equipment. Plus, did not clean the interior well after the service. Not at all impressed with the sub par experience. Go elsewhere.
The Van was not detailed as reported. Sliding doors have sand and dirt all inside the tracking.
They fixed my windshield wipers, but I just noticed that my doors will not lock. The locking mechanism was working when I brought it in, but now it does nothing. The unlocking button works on both the key fob and inside the car, but it will not lock. $1,650.00 later, yet another problem with this car.
Not pleased with dealership. Treated poorly, and wait time was 3+ hours.
Orlando VW North Service has a 4.6 star rating with 733 reviews.
Orlando VW North Service is closed now. It will open tomorrow at 7:30 a.m.