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1406 W Sand Lake Rd, Orlando, FL, 32809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
The service advisor and facility are amazing
Business response:
We are thrilled to hear that you found both the service advisor and our facility to be amazing. It's wonderful that we were able to provide you with an exceptional experience from start to finish. Our team strives to ensure that every interaction is both informative and supportive, and it's great to know that we have met these standards in your case. If you have any other questions or need further assistance, please don't hesitate to reach out to us. Thank you again for your kind words about our service advisor and facility.
Friendly, accurate, didn't try to up sell, and my car was done sooner than I expected.
Business response:
We're delighted to hear that your experience was friendly and accurate, with no pressure to upsell. It's wonderful that your car was completed sooner than expected, which shows our commitment to efficiency and reliability. We strive to ensure that every interaction is not only professional but also respectful of your needs and budget. Thank you for recognizing these efforts, and we look forward to continuing to serve you with the same level of care and integrity in the future. Your satisfaction is our top priority, and we're... read more
Great customer service. The team was great
Business response:
We're delighted to hear that you experienced great customer service and that our team made a positive impression on you. Providing a supportive and welcoming environment is crucial to us, and we're glad that our staff's efforts have been successful in making you feel valued. We strive to ensure that every interaction is not only professional but also friendly and personalized. Thank you for recognizing our team's hard work, and we look forward to continuing to serve you with the same level of care and excellence in the futur... read more
Prompt, good communication!
Business response:
We're pleased that our prompt service and good communication have made a positive impression on you. We understand the importance of keeping you informed and ensuring that our work is completed efficiently. Your satisfaction is our priority, and we're glad to have met these standards in your experience. Thank you for your feedback, and we look forward to continuing to provide you with excellent service in the future.
Fast service, good communication between representative and customer, detailed printed information about the services provided. The suggested maintenance has kept my vehicle in optimal condition since its purchase.
Business response:
Thank you for your feedback! We're glad to hear that our fast service, clear communication, and detailed information have helped keep your vehicle in great condition. We appreciate your trust and look forward to continuing to serve you!
So appreciate your service mentality. Thank you to the parts manager for going the extra mile to bring the windshield wiper to my house the next day and install it on the car.
Business response:
Thank you for your kind words! We're so glad to hear that our service mentality made a difference and that our parts manager went the extra mile to make sure everything was taken care of. We truly appreciate your feedback and look forward to serving you again!
Excellent service, very friendly team.
Business response:
Thank you for your kind words! We're thrilled to hear that you received excellent service from our friendly team. Providing a welcoming and supportive environment for our customers is our top priority, and your feedback reinforces our commitment to that goal. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
took a little long but was well worth it
Business response:
Thank you for your patience! We're glad to hear it was well worth the wait. We appreciate your support and look forward to serving you again!
Got the appointment when I wanted it, work was accomplished in a few hours. Justin, my service advisor, was very pleasant and kept me informed as the work progressed.
Business response:
Thank you for your review! We're glad to hear that you were able to secure your appointment at a convenient time and that the work was completed efficiently within a few hours. It's great to know that Justin, your service advisor, kept you informed throughout the process. We believe that clear communication is key to a positive experience, and we appreciate your acknowledgment of Justin's efforts. If you have any further questions or need assistance in the future, we are here to help. Thank you for choosing us!
Orlando VW South has a 4.3 star rating with 5,950 reviews.
Orlando VW South is closed now. It will open at 7:30 a.m.