This profile has been claimed by the business owner or representative.
Orlando VW South
- Car Dealers
- Orlando, FL
About this business
Location details
1406 W Sand Lake Rd, Orlando, FL, 32809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
A very courteous, professional, and friendly staff. I couldn't be more pleased!
Business response:
Thank you for your wonderful feedback! We're delighted to hear that our staff met and exceeded your expectations with their courteous, professional, and friendly approach. Creating a positive customer experience is our top priority, and we're thrilled that you couldn't be more pleased. We appreciate you taking the time to share your positive experience with us.
Great service, they was very fast
Business response:
Thank you for highlighting our quick and efficient service! We strive to provide prompt assistance and appreciate that you noticed our commitment to serving customers quickly. Our team works hard to ensure a smooth and timely experience for everyone who visits us. We're glad we could meet your expectations and hope to continue delivering great service in the future
Great service and communication
Business response:
Thank you for your feedback! We're delighted to hear that you experienced great service and communication. Our team strives to keep our customers informed and satisfied, and it's wonderful to know we met your expectations. We appreciate your support and look forward to serving you again soon!
It is hard to rate this service visit. I initially rated it very high, as it seemed everything was done appropriately. But a few days after the service, on Christmas Eve, I found a large puddle of oil on my driveway under my car. I called the dealer and service tech told me to have my car towed to them, but it had to arrive prior to 2:00pm as they were closing at 3:00. This was not acceptable, as I didn't find it until around 11:30 am and there wasn't enough time, being Christmas Eve, I had plans. I had it checked by a local... read more
Business response:
We sincerely apologize for the issue you experienced following your service visit. We understand how unsettling it must have been. Please reach out to Rob Topping at rtopping@vtaig.com so we can investigate this further and take the necessary steps to ensure this doesn't happen again. Your safety and satisfaction are our top priorities, and we want to make things right. Thank you for bringing this to our attention.
friendly and (believe it or not) affordable service with a smile.
Business response:
Thank you for your wonderful review! We're thrilled to hear that you had a wonderful experience with us. Providing great service with a smile is always our goal, and we're so glad it made a positive impact. We look forward to assisting you again in the future!
Good service. Good staff members
Business response:
Thank you for your feedback! We're pleased to hear that you had a good experience with our service and staff. Your satisfaction means a lot to us, and we appreciate your support. We look forward to serving you again in the future!
I love my car however after my purchase I am having to run after them for the 2nd key to my vehicle which they said they would keep me up to date on.
Business response:
Thank you for your review and for choosing us for your vehicle purchase. We're glad to hear that you love your car! We sincerely apologize for the delay in providing information regarding the second key and for any inconvenience it caused. We take this matter seriously and want to resolve it promptly. Please reach out to Rob Topping at rtopping@vtaig.com, and he will ensure that your concerns are addressed. We appreciate your patience and look forward to resolving this for you.
Tom is very helpful, Thank you so much
Business response:
Thank you for sharing your feedback! We're glad to hear that Tom was so helpful during your visit. We'll be sure to share your kind words with him. We appreciate your support and look forward to assisting you again!
Always a great customer service! Friendly staff. Using them for the past 20+ years and they have never failed.
Business response:
Thank you for your incredible loyalty over the past 20+ years! We're delighted to hear that our friendly staff and great customer service have consistently met your expectations. Your trust means the world to us, and we look forward to continuing to serve you for many more years to come!
Frequently asked questions about Orlando VW South
How is Orlando VW South rated?
Orlando VW South has a 4.3 star rating with 5,439 reviews.
When is Orlando VW South open?
Orlando VW South is closed now. It will open at 11:00 a.m.