Ousborne & Keller, DDS, PA | Dentists at 21 West Road - Towson MD - Reviews - Photos - Phone Number

Ousborne & Keller, DDS, PA

663 reviews
 21 West Road, Suite 104, Towson, MD 21204US

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(410) 828-1177

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663 reviews
16 reviews have no rating
  • 433 reviews4.9
  • 105 reviews5.0
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5on BirdEye, Jun 12, 2017
Professional staff that works well together. Each person tries for highest standard in dental procedures. Welcoming staff. Well maintained office with exceptional cleaning standards and waiting room comforts. Costs are consistent with high standards and amenities, but are an individual consideration of dental needs. more »
Business Response:
Thank you DeVera, We always look forward to seeing you and appreciate that you shared your personal review of Ousborne and Keller D.D.S., P.A.. We are so happy you found us 2 years ago! Looking forward to many more!
5on Facebook, Apr 17, 2017
I've been a patient since the mid-1980's, and can't really imagine going anywhere else. I know everyone there, and they know me--not just my name--my dental history and needs. They respond to every issue that arises, and have helped me keep all the teeth I had when I came to them over 30 years ago. My oral health has greatly improved, and I feel grateful to have such a great group caring for me. I can actually say I enjoy my visits to the office and never fear an appt coming up. Love the coffee and snacks, too! more »
Business Response:
Sharon, Thank you for sharing your Ousborne and Keller experience sentiments. It's our pleasure to take care of you and proud to say we've done so for more than 30 years!
5on Facebook, May 02, 2017
Our Dentists for twenty-some years. Each time I walk into their office I feel welcome and love the TLC the staff and dentists give to me and everyone.
I receive the best care and state of the ar
t dental technology available.
Nothing but professionalism and outstanding service.
A BIG thank you today to all the staff and Dr Patrick Ousborne for another outstanding dental experience.
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Business Response:
Marjorie Gigi Mulford Csipo, thank you for your 20+ commitment to our office. We strive to deliver 5 star service every time!
5on Facebook, May 03, 2017
Dr. Keller and the wonderful staff at Ousborne & Keller consistently provide quality service. They are pleasant, competent, and trustworthy. Their recommendations for treatment are comprehensive and designed in your best interests. They make a visit to the dentist enjoyable. I highly recommend them. more »
Business Response:
Thank you, Shannon, for your kind comments and recommendation.
5on BirdEye, Jul 10, 2018
Wonderful experience as always! Kim is the best hygienist! more »
Business Response:
Michelle, Thank you for taking a moment to give your feedback. We agree, We do have the Best Hygienists in the business! Thank you for choosing Ousborne and Keller.
5on Facebook, Jul 03, 2018
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on BirdEye, Apr 30, 2018
Office and staff very professional. Doctors are excellent and responsive to patient's needs and comfort. more »
Business Response:
Frank, We value your feedback and are proud to say we've been your choice in dental care providers for more than 14 years! It's always a pleasure to see you and your wife.
5on BirdEye, Apr 26, 2018
Always offering the best of care and willing to work with any situation. more »
Business Response:
Thank you Gary for your time in writing a review of our practice. You've been a patient in our practice for almost 20 years! Looking forward to many more.
on BirdEye, Apr 23, 2018
As always I give 5 stars to everyone. I mentioned today , I am always impressed with the service and caring from everyone. I love dr Keller I believe I have been a patient for more than 30 years. My thanks to everyone for their care. more »
Business Response:
Thank you Frances for your kind review. We are honored by your 36 years of loyalty to our practice. We enjoy seeing you!
5on BirdEye, Apr 18, 2018
You tried to save my tooth, even though it was impossible. I appreciate that. more »
Business Response:
Lola, We appreciate your confidence in Ousborne and Keller and as always do our best to treat the Individual as well as "the problem". We are always happy to see you!
5on Facebook, Apr 18, 2018
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5on BirdEye, Apr 16, 2018
Since my first appointment with Dr. Albert Ousborne in 1996, each visit and experience at the OS office has been pleasant in every aspect no matter from whom I received service. I have such confidence in the office, I would recommend them to anyone I know who may want high quality service. more »
Business Response:
Deborah, You've been a Patient with Ousborne and Keller for more than 20 years! That says something. We cherish the confidence and loyalty you have in our Practice. We're looking forward to 20 + more years!
5on BirdEye, Apr 08, 2018
Dr. Keller did a great job as always! more »
Business Response:
Thank you Carol, We enjoy seeing you!
5on BirdEye, Apr 08, 2018
Excellent as always! more »
5on BirdEye, Mar 26, 2018
Great service! Friendly. Incredibly punctual every time. Very professional. more »
Business Response:
Thank you Erin, for taking time to share your review of our practice. It means a lot that you and your family chose and continue to choose us for all of your dental care needs.
5on BirdEye, Mar 20, 2018
Excellent service and they really take good care of you. I am so glad Dr. Sciubba referred me to you. more »
Business Response:
Thank you Ms. Harris. It's always a pleasure to see you and your Daughter.
5on BirdEye, Mar 07, 2018
Was very pleasant and friendly. more »
Business Response:
Thank you Theon, Always enjoy seeing you.
5on BirdEye, Mar 01, 2018
Another perfect visit to Osborne and Keller. Dr Keller performed his magic dental work on me yesterday. 40 years of outstanding dental work...we are lucky patients! Thank you Dr Keller for all the great work! Pat Blair more »
Business Response:
Pat, It's always a pleasure to see you. You've been part of The Ousborne and Keller family for more than forty years! We look forward to many more!
5on BirdEye, Feb 26, 2018
No improvement necessary more »
Business Response:
Thank You Agatha!
5on Facebook, Feb 19, 2018
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5on BirdEye, Feb 06, 2018
Excellent care! more »
Business Response:
Ms. Lang, Thank you for the 5 Star review. It's been a pleasure caring for you for 40 years! Wow, That speaks volumes!
5on BirdEye, Feb 05, 2018
There's no need for improvement. The staff are so beautiful, courteous, and very professional. I am 85yrs old and they take very good care of me. The atmosphere is very calm and peaceful. They are very family-oriented. Yes, I would highly recommend them. Thank you to Dr. Sciubba for referring me to Osborne and Keller. Love you all. You more »
Business Response:
Ms. Harris, Thank you for the kind review. It's always a pleasure to see you and your daughter!
5on BirdEye, Jan 25, 2018
Just stay as sweet as you all are.

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Business Response:
Thank you Sandye, for your kindness! We enjoy seeing you!
5on Facebook, Jan 24, 2018
You simply can't find a more professional and caring group of people. I have always disliked going to the dentist. Now I look forward to seeing everyone & I know Dr. Keller & Jenn will be gentle. A superb practice! more »
5on BirdEye, Jan 21, 2018
Everything is beautiful. I love the staff. The atmosphere in the office is so family oriented. I would refer everyone to your office. more »
Business Response:
Thank you Ms. Harris for the kind review! We always look forward to seeing you. We are happy that you chose us as the provider for all of your dental needs. Can you believe it's already been five years! Looking forward to many more!
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Google reviews summary

105 reviews


21 West Road, Suite 104, Towson, MD 21204
Today 8:00 am - 5:00 pm





The dental practice of Ousborne and Keller has been exceeding patients’ expectations since 1964. We have earned a reputation for innovative smile care. Our dentists have been featured multiple times in Baltimore Magazine’s article ‘The Best Dentists as chosen by their Peers.’ At Ousborne and Keller, the question is not “how many patients have we treated?” but rather, “have we treated all of our patients in the finest way possible?”

There’s a good reason that Baltimore’s elite trust their smiles to Ousborne and Keller. First, forget everything you’ve ever experienced in a dental chair. Put it behind you. Here, you are not just another set of x-rays. Here, you are an individual with personal dental needs and wants to be discovered and fulfilled.

When you enter the office, you don’t have to figure out what to do or where to go. Someone is always there to greet you, offer you a cup of gourmet coffee or a selection of teas and a variety of fresh baked cookies. This concierge-styled approach helps to reinforce our desire for excellence and is undoubtedly, the overriding principle for this 5 star practice of distinction.


Ousborne and Keller is a specialty practice that concentrates on prosthodontic and restorative care. Our doctors and hygienists have extra training and expertise in the creation of crowns and bridges, implants, esthetic procedures, and preventative continuing care. These services are the foundation for a beautiful smile and the very foundation of our reputation. At Ousborne and Keller, our practice is staffed by two Prosthodontists: Dr. Albert Ousborne, Jr. and Dr. Patrick Ousborne, and one General Dentist: Dr. Thomas Keller. All have exceptional education and extensive experience in cosmetic, crown and bridge, and implant dentistry.

Rest assured that our training never stops. Each year our dentists and clinical staff continue to perfect their talents, taking far more than the standard required hours of continuing education, to keep abreast of the latest, most effective procedures. Additionally, Ousborne and Keller annually host an informative and entertaining dental seminar, inviting our referring partners and colleagues to join us in learning the newest trends and technology as the future of dentistry is discovered.


No dentist is an island. Your finest treatment requires teamwork. Creating the perfect smile for you means that we openly share ideas from one practitioner to another. We regularly hold practice meetings to discuss particularly intricate cases to ensure that your teeth, in conjunction with your overall health, receive the best possible care.
Furthermore, because of our commitment to our profession, we insist on the latest techniques and materials available. Our array of dental technology include such innovations as Intraoral cameras to offer an up-close look at your mouth, iTero™ digital impressions for crown and bridgework, Cerec for digital same visit, all ceramic crowns, Velscope for annual oral cancer screenings and Diagnodent Laserfor the early detection of cavities.

We have a team of three highly trained registered and certified dental hygienists talented in maintaining your healthy smile. We routinely perform oral cancer screenings, periodontal gum disease detection and blood pressure monitoring. At every hygiene visit, the hygienists check for disorders that affect your head, neck and mouth such as tooth decay, broken or fractured teeth and/or fillings, as well as gum diseases, which include gingivitis and oral cancers. It is important to us that you have regular dental examinations to ensure there are not any progressive problems that might lead to discomfort, expense, or tooth loss.

The exceptional Dental Assistants are proficient in answering any questions you may have regarding your dental treatment. They also attend annual continuing education seminars held by certified dental organizations, and are motivated to make your dental experience comfortable, pleasant, and even fun.

Our professional Treatment Coordinators are ready to help you with scheduling an appointment and answering any concerns. Although our practice does not directly participate with any dental insurance plans, we will, as a courtesy, assist you in submitting your claim to receive your maximum insurance benefits.

Every member of our staff annually completes national cognitive and skills evaluations in accordance with the curriculum of the American Heart Association for the Basic Life Support (BLS) for Healthcare Providers (ACPR and AED) program. This includes proficiency in the use of a cardiac defibrillator. The Doctors and clinical staff take additional annual classes in OSHA infection control and Medical Emergency Preparedness, as well as participating in the P.A.N.D.A. program (Prevent Abuse & Neglect through Dental Awareness).

At Ousborne & Keller, you can rest assured that every member of our staff understands the importance of personalized dental care and carefully adheres to the profession’s highest standards to achieve the ultimate results possible for each patient’s functional and aesthetic needs.

The only way to truly appreciate the kind of personalized care offered exclusively by Ousborne & Keller is to call (410) 828-1177 or email info@ousborneandkeller.com and schedule an appointment. Once you do, you’ll wonder why you didn’t do it sooner
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