Ousborne & Keller, DDS, PA | Dentists at 21 West Road - Towson MD - Reviews - Photos - Phone Number

Ousborne & Keller, DDS, PA

686 reviews
 21 West Road, Suite 104, Towson, MD 21204US

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(410) 828-1177

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686 reviews
9 reviews have no rating
  • 433 reviews4.9
  • 139 reviews5.0
  • 63 reviews5.0
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5on BirdEye, May 03, 2017
Very professional and friendly.
The staff makes you feel very comfortable and reassuring that everything is okay.
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Business Response:
Very nice to see you Pam, Thank you for your feedback!
5on BirdEye, Apr 27, 2017
Got cut off .... most importantly, they were most concerned about how I was doing. The entire Ousborne & Keller staff is terrific!!! more »
Business Response:
Thank You Michele! We enjoy seeing you.
5on Facebook, Apr 24, 2017
There aren't enough words to tell you how blessed and pleased I am to have OBK as my dentist. I had so many dental problems that I physically cried every time I went to the dentist. I can't stop smiling now because of them ...I absolutely love Dr O and his wonderful staff. Do yourself a favor make them your next dental visit!!!! more »
Business Response:
We enjoy seeing you, You have a way of making everyone smile!
5on BirdEye, Apr 13, 2017
Excellent in every way! more »
Business Response:
Thank you for the 5 stars! We strive to exceed what our Patients expect from their dental team!
5on BirdEye, Apr 12, 2017
As always my treatment was conducted thoroughly and efficiently in a friendly and cheerful atmosphere. Great praise for the skill and expertise of the staff. more »
Business Response:
Barbara, Thank you for the kind words! Go O's!!
5on BirdEye, Apr 12, 2017
Great, professional friendly service. more »
Business Response:
Thank you Alan! We are so glad you chose us to take care of your dental health. 10 years!
on BirdEye, Mar 24, 2017
As I said in my call to the office yesterday afternoon,many thanks for seeing me so promptly in the am yesterday,so my needed root canal procedure was completed before 1:00pm🌞🙂You just can't beat perfect service! HH more »
Business Response:
Henry, We're happy your visit was a great one. We strive for optimum care!
5on BirdEye, Mar 22, 2017
My experience is always one that is friendly, helpfull, kind and as pleasant as a dental appointment can be.😊 more »
Business Response:
We're happy to hear! As always, we appreciate the feedback!
5on BirdEye, Mar 16, 2017
Had a great experience for an unexpected dental emergency. Dr Keller & Jenn were very kind, gentle, efficient, & professional. Thank you. more »
Business Response:
Always a pleasure to treat you! Thank you for the kind words!!
5on BirdEye, Mar 14, 2017
My crown was completed with minimal discomfort (only the soreness from the anesthetic and probably partly from having to get so far back in my mouth for this one!). Dr. Pat and his assistant are always attuned to how I am doing during a procedure and both strive for the absolute best results. more »
Business Response:
Such a pleasure to see you as always, Patient's like you make our day enjoyable!
5on BirdEye, Mar 11, 2017
Great service and staff! more »
on BirdEye, Mar 08, 2017
Service was excellent - compassionate and professional. more »
on BirdEye, Mar 07, 2017
This is a well managed office. Staff are attentive, courteous and welcoming. The dental hygienists are thorough and instruct well. Dr. Ousborne is a skilled and compassionate dental provider. I�39;ve been with the practice for over 15 years and feel that the services and skill with more complex work is excellent. more »
Business Response:
You're sentiments are very much appreciated, It makes our work even more fulfilling!
5on Facebook, Mar 02, 2017
I've been a patient for over 30 years and wouldn't think about going to another dental practice. Dr. Keller and staff (Judy, Jen, and Kim and receptionists) make me feel like I'm their only patient. I never have to worry about a dental problem because I know Dr. Keller can take care of it (and I've had it all--crowns, implants, bone grafts, etc., and with no pain). Not enough words to describe their professionalism, dedication and caring. I love this group!! more »
Business Response:
Wanda, it's been a pleasure to serve you. Thank you for your kind words. We will continue to strive for 5 ⭐️ service.
5on Facebook, Feb 09, 2017
I have bin coming here for over 30 years ! They just get it great work zero pain great results . Thank you to the whole staff ., more »
Business Response:
Kurt, 30 years! That says it all. We are committed to "Excellecne By Choice". Thank you.
5on BirdEye, Jan 30, 2017
Excellent service, dedicated staff, professionally top-notch! more »
5on Facebook, Jan 30, 2017
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4on BirdEye, Dec 28, 2016
Everything is always perfect when you are a patient of Osborne and keller more »
Business Response:
Thank you Gene M. Ousborne and Keller are proud of your Smile!
5on Facebook, Dec 28, 2016
They did it again!
Each time I visit, and I visit often, the service level ticks up.
Kim has been a wonderful addition to the Hygienist Staff. Like everyone there, she makes her patients f
eel important with her caring, friendly chair-side behaviors. She is well prepared for me, efficient and professional in administering to me and constantly aware of my state of being.
It was nice to see Dr. Albert Ousborne at the end of the visit. His professionalism, Like Dr. Pat Ousborne's obviously sets the tone for the staff. I shouldn't be, but I'm always amazed at how well the entire team treats everyone coming into the office.
Come in and enjoy a beverage, and don't skip the cookie after your visit. I can't imagine a better dental practice experience.
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Business Response:
Thank you Bruce! Your satisfaction is a priority to us and we value your feed back and kind words!
5on BirdEye, Dec 01, 2016
Your office truly exemplifies all elements of your mission statement. A high level of competence coupled with interest and compassion keeps my mother and me coming in regularly. more »
Business Response:
Thank You Lisa!
5on BirdEye, Dec 01, 2016
Great work as always!! more »
5on BirdEye, Dec 01, 2016
Amazing people more »
5on BirdEye, Nov 30, 2016
Excellent. So glad you all were recommend to me. more »
5on BirdEye, Nov 29, 2016
Great experience, loved the warm towel that was given to me at the end of my visit. Fresh baked cookies were unexpected but much enjoyed! more »
5on Facebook, Oct 20, 2016
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Page 4 of 22

Google reviews summary

139 reviews


21 West Road, Suite 104, Towson, MD 21204
Today 8:00 am - 5:00 pm





The dental practice of Ousborne and Keller has been exceeding patients’ expectations since 1964. We have earned a reputation for innovative smile care. Our dentists have been featured multiple times in Baltimore Magazine’s article ‘The Best Dentists as chosen by their Peers.’ At Ousborne and Keller, the question is not “how many patients have we treated?” but rather, “have we treated all of our patients in the finest way possible?”

There’s a good reason that Baltimore’s elite trust their smiles to Ousborne and Keller. First, forget everything you’ve ever experienced in a dental chair. Put it behind you. Here, you are not just another set of x-rays. Here, you are an individual with personal dental needs and wants to be discovered and fulfilled.

When you enter the office, you don’t have to figure out what to do or where to go. Someone is always there to greet you, offer you a cup of gourmet coffee or a selection of teas and a variety of fresh baked cookies. This concierge-styled approach helps to reinforce our desire for excellence and is undoubtedly, the overriding principle for this 5 star practice of distinction.


Ousborne and Keller is a specialty practice that concentrates on prosthodontic and restorative care. Our doctors and hygienists have extra training and expertise in the creation of crowns and bridges, implants, esthetic procedures, and preventative continuing care. These services are the foundation for a beautiful smile and the very foundation of our reputation. At Ousborne and Keller, our practice is staffed by two Prosthodontists: Dr. Albert Ousborne, Jr. and Dr. Patrick Ousborne, and one General Dentist: Dr. Thomas Keller. All have exceptional education and extensive experience in cosmetic, crown and bridge, and implant dentistry.

Rest assured that our training never stops. Each year our dentists and clinical staff continue to perfect their talents, taking far more than the standard required hours of continuing education, to keep abreast of the latest, most effective procedures. Additionally, Ousborne and Keller annually host an informative and entertaining dental seminar, inviting our referring partners and colleagues to join us in learning the newest trends and technology as the future of dentistry is discovered.


No dentist is an island. Your finest treatment requires teamwork. Creating the perfect smile for you means that we openly share ideas from one practitioner to another. We regularly hold practice meetings to discuss particularly intricate cases to ensure that your teeth, in conjunction with your overall health, receive the best possible care.
Furthermore, because of our commitment to our profession, we insist on the latest techniques and materials available. Our array of dental technology include such innovations as Intraoral cameras to offer an up-close look at your mouth, iTero™ digital impressions for crown and bridgework, Cerec for digital same visit, all ceramic crowns, Velscope for annual oral cancer screenings and Diagnodent Laserfor the early detection of cavities.

We have a team of three highly trained registered and certified dental hygienists talented in maintaining your healthy smile. We routinely perform oral cancer screenings, periodontal gum disease detection and blood pressure monitoring. At every hygiene visit, the hygienists check for disorders that affect your head, neck and mouth such as tooth decay, broken or fractured teeth and/or fillings, as well as gum diseases, which include gingivitis and oral cancers. It is important to us that you have regular dental examinations to ensure there are not any progressive problems that might lead to discomfort, expense, or tooth loss.

The exceptional Dental Assistants are proficient in answering any questions you may have regarding your dental treatment. They also attend annual continuing education seminars held by certified dental organizations, and are motivated to make your dental experience comfortable, pleasant, and even fun.

Our professional Treatment Coordinators are ready to help you with scheduling an appointment and answering any concerns. Although our practice does not directly participate with any dental insurance plans, we will, as a courtesy, assist you in submitting your claim to receive your maximum insurance benefits.

Every member of our staff annually completes national cognitive and skills evaluations in accordance with the curriculum of the American Heart Association for the Basic Life Support (BLS) for Healthcare Providers (ACPR and AED) program. This includes proficiency in the use of a cardiac defibrillator. The Doctors and clinical staff take additional annual classes in OSHA infection control and Medical Emergency Preparedness, as well as participating in the P.A.N.D.A. program (Prevent Abuse & Neglect through Dental Awareness).

At Ousborne & Keller, you can rest assured that every member of our staff understands the importance of personalized dental care and carefully adheres to the profession’s highest standards to achieve the ultimate results possible for each patient’s functional and aesthetic needs.

The only way to truly appreciate the kind of personalized care offered exclusively by Ousborne & Keller is to call (410) 828-1177 or email info@ousborneandkeller.com and schedule an appointment. Once you do, you’ll wonder why you didn’t do it sooner
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