Ousborne & Keller, DDS, PA | Dentists at 21 West Road - Towson MD - Reviews - Photos - Phone Number

Ousborne & Keller, DDS, PA

548 reviews
 21 West Road, Suite 104, Towson, MD 21204US

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(410) 828-1177

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548 reviews
9 reviews have no rating
  • 433 reviews4.9
  • 63 reviews5.0
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5on RateABiz, Sep 23, 2015
Kim and Dr. Keller, were as usual, very friendly and knowledgeable. I owe my beautiful smile to this wonderful practice!! more »
4on RateABiz, Sep 20, 2015
My appt was quite satisfactory. When is my appt with Dr Keller for a filling? Thanks more »
5on RateABiz, Sep 15, 2015
Dr Keller and the staff are always friendly and cheerful.
They are very professional and always on time for my appointment. I have been a patient of theirs for a long time and always feel like r
oyalty when I come in. I think they are the best of the best! more »
5on RateABiz, Sep 15, 2015
High Quality Service
Excellent practice/practitioners. Excellent service.
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5on RateABiz, Sep 15, 2015
Everyone was wonderful. more »
5on RateABiz, Sep 12, 2015
Prompt and excellent professional management. more »
5on RateABiz, Sep 09, 2015
Found it
Great cleaning. You found a very hidden cavity that we can catch early.
The lounge is so peaceful. I am going to stop by every now and then to rest, look at expensive coffee table
books and have a cookie!
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5on RateABiz, Sep 08, 2015
Ousborne & Keller tops in dental care
very professional & patient friendly
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5on RateABiz, Sep 08, 2015
Always excellent!!
Service is wonderful and a great staff is always ready to work with you thanks
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5on RateABiz, Aug 31, 2015
It was the most thorough and professional exam I've ever had, and yet Dr. Ousborne and Laura also made it fun. I don't remember laughing much in any other dental office. more »
5on RateABiz, Aug 27, 2015
always the best
As always i appreciate my dentist group, it's employees from Valerie
to Judy and all.
Would never think to go anywhere else.
The health of my mouth and app
earance is very important.
Ousbourne & Keller are a special dental practice.
Cheers to your entire team.
Best Charles
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4on RateABiz, Aug 27, 2015
My appointment was a regular 6 month cleaning and check-up. I expected to see Debbie, my hygeinist who is wonderful and I've been seeing for years. Instead, I was introduced to a new hygeinist, Kim who was very nice, and appeared to be well-qualified. I did not appreciate the surprise element. I was surprised a second time by Dr. Pat Ousborne regarding a treatment plan that was begun at my last visit and involved my seeing a periodontist prior to this appointment. The periodontist cleaned out an infection that had developed around an implant due to a poorly shaped crown which allowed food to get caught under and arround it. We had discussed the possibility of replacing that crown with a better one. Dr. Ousborne didn't seem to think that would be necessary which was a surprise. I am happy not to have to go through getting a new crown, but hope this is the right course of action. When Kim pointed out to Dr.Ousborne the small area of decay in my upper left wisdom tooth and possible need for a filling, Dr. Ousborne seemed unaware, though for the past several dental visits this area has been noted by Debbie, the former hygeinist and Dr. Ousborne. Debbie always put topical flouride on this area to try to keep it from decaying further, as it would be a very difficult site to work on, especially due to my small mouth opening. When I reminded Dr. Ousborne of this, he looked again and decided, yes, I should have it filled by his partner, Dr. Keller. For the first time since I started going to this dental practice, I feel a slight loss of confidence. more »
5on RateABiz, Aug 25, 2015
High Quality
We are always greeted with warmth and friendliness. Everything is done with highest quality standards and care for our personal needs. The hygienists are the very best, and we'
re always checked before leaving by the dentist. They have gone out of their way to accommodate us when problems have arisen. There is no other dental office like Ousborne & Keller, we are quite sure! We have been taken care of by them since 1969. more »
5on RateABiz, Aug 25, 2015
The professional staff addresses the problem and solves it. Thank you staff. more »
5on RateABiz, Aug 20, 2015
Continuing commitment to excellence
I was introduced to this practice more than twenty years ago and became a client sixteen years ago. From reception to treatment to departure, the staff treats
everyone as if they are the most important person existing.
The staff listens, and responds to what you said, to your concerns. Your questions are answered and the treatment plan discussed and explained until the client is satisfied.
The staff is highly skilled. The word "oops" is never needed. The work is done right with sincere desires to ensure that.
I was referred o the practice, and our children all went there for as long as they lived at home.
more »
5on RateABiz, Aug 13, 2015
No. 1 dental practice
As always, I was satisfied 100 percent. Every medical and dental practice should be like Ousborne and Keller........thorough, caring and up to date on everything (knowledge
and equipment). Wouldn't even consider using another dental practice! more »
5on RateABiz, Aug 06, 2015
The best-as always
I had quite a nice experience. Enjoyed meeting Kim and look forward to working with her in future. I would like it very much if there were a smaller version of the mouthpiece
used to take lateral x-rays. more »
5on RateABiz, Aug 06, 2015
Same old, same old
Same old excellent service provided by the highest quality care delivered by the best professionals in the business. You spoil me. None better. :-)
more »
5on RateABiz, Aug 04, 2015
47 Years and Counting
In all the years that I have been a patient, I have always received the best of care. Today was no exception. My new Hygenisist was great!
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5on RateABiz, Jul 27, 2015
High Quality Service, Compassionate, Kind, Professional
Extremely professional and compassionate staff. Beautiful office. The staff greats you as if you were a welcomed family member. It's
not just your mouth and teeth they're taking care of, but you, the whole patient/person. They go above and beyond making each and every dental experience pleasant, yes a pleasant dental office!! I actually never get nervous (as I would always did each and every visit at other offices) going to an apt. Additionally, the quality of the treatment is excellent. The dentists and hygienists are artists, they take pride in their work and you know when you are in the chair that you are in very good hands. The fees are expensive, but in this case the "you pay for what you get" quote holds very true. Plus, they always are willing on a financial plan that works for you. My mother, father and sister go to Dr. Ousborne and Keller from my wonderful experiences. Make your appointment today! more »
5on RateABiz, Jul 27, 2015
Would like to have more stories from the Doctor Osboune, they are great and make my day. Of course, we don't want Laura to change one bit she is a caring princess.
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5on RateABiz, Jul 23, 2015
Top Docs, Exellent staff.
Emergency (I thought) appointment - accommodated. Good news!
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5on RateABiz, Jul 21, 2015
After a recent bad experience with another dentist, my initial reaction was highly positive and I look forward to the change.
Am also anxious for the construction to be completed so I can find t
he right entrance :) more »
5on RateABiz, Jul 10, 2015
Competent & First Class
Still great after 40 years
more »
5on RateABiz, Jul 07, 2015
Kim, my new Hygienist is Terrific ! more »
Page 7 of 22


21 West Road, Suite 104, Towson, MD 21204





The dental practice of Ousborne and Keller has been exceeding patients’ expectations since 1964. We have earned a reputation for innovative smile care. Our dentists have been featured multiple times in Baltimore Magazine’s article ‘The Best Dentists as chosen by their Peers.’ At Ousborne and Keller, the question is not “how many patients have we treated?” but rather, “have we treated all of our patients in the finest way possible?”

There’s a good reason that Baltimore’s elite trust their smiles to Ousborne and Keller. First, forget everything you’ve ever experienced in a dental chair. Put it behind you. Here, you are not just another set of x-rays. Here, you are an individual with personal dental needs and wants to be discovered and fulfilled.

When you enter the office, you don’t have to figure out what to do or where to go. Someone is always there to greet you, offer you a cup of gourmet coffee or a selection of teas and a variety of fresh baked cookies. This concierge-styled approach helps to reinforce our desire for excellence and is undoubtedly, the overriding principle for this 5 star practice of distinction.


Ousborne and Keller is a specialty practice that concentrates on prosthodontic and restorative care. Our doctors and hygienists have extra training and expertise in the creation of crowns and bridges, implants, esthetic procedures, and preventative continuing care. These services are the foundation for a beautiful smile and the very foundation of our reputation. At Ousborne and Keller, our practice is staffed by two Prosthodontists: Dr. Albert Ousborne, Jr. and Dr. Patrick Ousborne, and one General Dentist: Dr. Thomas Keller. All have exceptional education and extensive experience in cosmetic, crown and bridge, and implant dentistry.

Rest assured that our training never stops. Each year our dentists and clinical staff continue to perfect their talents, taking far more than the standard required hours of continuing education, to keep abreast of the latest, most effective procedures. Additionally, Ousborne and Keller annually host an informative and entertaining dental seminar, inviting our referring partners and colleagues to join us in learning the newest trends and technology as the future of dentistry is discovered.


No dentist is an island. Your finest treatment requires teamwork. Creating the perfect smile for you means that we openly share ideas from one practitioner to another. We regularly hold practice meetings to discuss particularly intricate cases to ensure that your teeth, in conjunction with your overall health, receive the best possible care.
Furthermore, because of our commitment to our profession, we insist on the latest techniques and materials available. Our array of dental technology include such innovations as Intraoral cameras to offer an up-close look at your mouth, iTero™ digital impressions for crown and bridgework, Cerec for digital same visit, all ceramic crowns, Velscope for annual oral cancer screenings and Diagnodent Laserfor the early detection of cavities.

We have a team of three highly trained registered and certified dental hygienists talented in maintaining your healthy smile. We routinely perform oral cancer screenings, periodontal gum disease detection and blood pressure monitoring. At every hygiene visit, the hygienists check for disorders that affect your head, neck and mouth such as tooth decay, broken or fractured teeth and/or fillings, as well as gum diseases, which include gingivitis and oral cancers. It is important to us that you have regular dental examinations to ensure there are not any progressive problems that might lead to discomfort, expense, or tooth loss.

The exceptional Dental Assistants are proficient in answering any questions you may have regarding your dental treatment. They also attend annual continuing education seminars held by certified dental organizations, and are motivated to make your dental experience comfortable, pleasant, and even fun.

Our professional Treatment Coordinators are ready to help you with scheduling an appointment and answering any concerns. Although our practice does not directly participate with any dental insurance plans, we will, as a courtesy, assist you in submitting your claim to receive your maximum insurance benefits.

Every member of our staff annually completes national cognitive and skills evaluations in accordance with the curriculum of the American Heart Association for the Basic Life Support (BLS) for Healthcare Providers (ACPR and AED) program. This includes proficiency in the use of a cardiac defibrillator. The Doctors and clinical staff take additional annual classes in OSHA infection control and Medical Emergency Preparedness, as well as participating in the P.A.N.D.A. program (Prevent Abuse & Neglect through Dental Awareness).

At Ousborne & Keller, you can rest assured that every member of our staff understands the importance of personalized dental care and carefully adheres to the profession’s highest standards to achieve the ultimate results possible for each patient’s functional and aesthetic needs.

The only way to truly appreciate the kind of personalized care offered exclusively by Ousborne & Keller is to call (410) 828-1177 or email info@ousborneandkeller.com and schedule an appointment. Once you do, you’ll wonder why you didn’t do it sooner
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