Ousborne & Keller, DDS, PA | Dentists at 21 West Road - Towson MD - Reviews - Photos - Phone Number

Ousborne & Keller, DDS, PA

686 reviews
 21 West Road, Suite 104, Towson, MD 21204US

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(410) 828-1177

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686 reviews
9 reviews have no rating
  • 433 reviews4.9
  • 139 reviews5.0
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5on RateABiz, Jun 30, 2015
As a new hygienist to me, Kim was very polite, professional, and gave helpful hints to my mouth care. I appreciate her explaining the routine, asking me questions, and trying to get a f
eel of me as her new patient. It is always difficult at first when someone new enters the practice when one is use to someone else, but I feel comfortable with her. I see Kim as an asset to the OK team. more »
5on RateABiz, Jun 30, 2015
The best dental team in Maryland !!!!
From the front desk to the hygienist, my experience is notthing but professional and friendly. The office is is impeccable. I have been extremely happy with
my veneers and all my crowns and I have plenty !!! I would highly recommend this practice! more »
5on RateABiz, Jun 15, 2015
Professional and Friendly
Valerie always does an excellent job.
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5on RateABiz, Jun 10, 2015
Ousborne and keller
During my many years of coming to OK, I have never had a less than par experience. The entire staff is knowledgeable, kind and eager to please. The office Reno is GREAT and t
he new reception room decor is modern,classy and welcoming...very representative of the office as a whole. I would definitely trust this practice to treat my family and friends. If you want a well established practice full of high tech gadgets and old fashioned customer service, Ousborne and Keller is the place for you! more »
5on RateABiz, Jun 09, 2015
Staff are always friendly and professional. Dr Ousborne is exceptionally skilled and works with you to develop a dental plan that meets your needs. Results are beautiful. more »
5on RateABiz, Jun 04, 2015
Always 5 Star with Debbie!
Deb always treats me like I'm her only patient. A great and comfortable cleaning appointment.
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5on RateABiz, May 21, 2015
The staff is very caring and professional. My visit was comfortable and not rushed. Thank you to the staff. more »
5on RateABiz, May 19, 2015
My Visit Today
As usual, Debbie, my hygienist and Dr. Keller provide the utmost care and concern whenever I visit and on several occasions Debbie has called me to follow up on she has had in ref
erence to my care. Both are always very pleasant.
The administrative staff, especially Judy and Peggy are always very pleasant from the time I arrive until the time I leave and again on a occasions when they call in reference to concerns or appointments.
I have been with Dr. Keller well over 20 years and hope to be able to do another 20 with his service.
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5on RateABiz, May 18, 2015
Punctual and outstanding care! more »
5on RateABiz, Apr 21, 2015
Ver satisfactory. more »
5on RateABiz, Apr 21, 2015
Can't believe I look forward to the dentist since I became a patient here, many years ago!
When I enter, I am always greeted right away, and told how long to expect to wait to be seen( I am
often a bit early as it is a long commute and I tend to leave home early). I am offered a beverage or cookie from the hospitality area and there are always good books or magazines if one wishes.
My dental hygienist came out to get me in a timely fashion and greeted me, and we were ready for treatment in just a jiffy. I was given a blanket as the air conditioning seemed too high--and my checkup was done in a very professional, thorough manner. I was given plenty of time to ask questions, give specific information and have my dental care given. Explanations were given and the dentist as well, always a pleasure to see, gave me generous amount of time for making the care clear.
I left with some samples of products I can use, my teeth checked and cleaned and a plan of care for the future. The service provided is always of the highest quality.This dental practice truly makes me SMILE!!!!
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5on RateABiz, Apr 11, 2015
Always professional
From reception to treatment review to exit, always so professional. Love this dentist office.
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5on RateABiz, Apr 02, 2015
Your office makes Dental Visits a pleasure. Everyone is so friendly, caring, and especially professional. more »
5on RateABiz, Mar 16, 2015
Enjoyable experience
This is the first time I could actually say that my visit to a dentist was enjoyable. A more comfortable experience at a dentist's office has never been. The office is
immaculate in every sense and very inviting. Everyone who worked with me was very professional and kind. I will be back and I will be recommending this practice. more »
5on RateABiz, Mar 10, 2015
Great.......as usual! more »
5on RateABiz, Feb 23, 2015
emergency visit
Crown came loose, an emergency visit was possible within 45 min of my call and the problem was fixed.
Could not have been more expeditious.
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5on RateABiz, Feb 10, 2015
Questions answered
I was concerned that the problems in my mouth and jaws could be a dental issue or trauma from a recent throat surgery. I was seen the same day I called and brought with me all
information from my recent surgery. Dr. Keller listened carefully to what my concerns were, he examined my teeth ,gums, jaw , mouth, and glands. he assured me that my issues were not dental. I appreciate that I have a dentist and office that listened to my problems and saw me the same day I called. Offered an explanation and advice about the resulting trauma from a recent surgery and assured me my teeth were healthy. more »
5on RateABiz, Feb 09, 2015
It was GREAT!
Than you for the thorough attention! Valerie was sensitive in her care. As always Dr. Keller had very fine suggestions for dental care,
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5on RateABiz, Jan 29, 2015
Prompt attention
I thought I had a fish bone in my gum and was seen within hours of calling the office. The problem was handled promptly and efficiently. I couldn't ask for more.
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5on RateABiz, Jan 23, 2015
As always the staff was very professional and puts you at ease. Going to Ousborne and Keller makes a dental visit very comfortable. more »
5on RateABiz, Jan 20, 2015
Great experience!
It was my first visit and I couldn't be more impress. The front staff greeted me as soon as I walked in asking me if I want any coffee or juice. Kristin, Dr. Ousborne assi
stant was so kind and gentle with me. I was very nervous but they made few so comfortable. I have definetely found my new dentist office. more »
5on RateABiz, Jan 06, 2015
As usual, very well done! more »
5on RateABiz, Dec 24, 2014
As always you provided excellent service...thank you more »
5on RateABiz, Dec 22, 2014
I feel like Dr. Patrick Osbourne listened to my needs. He was considerate, compassionate and throughly knowledgable about the different options and the appropriate treatment protocol to take regarding my case. The Staff was great as well.
Thank you!
more »
5on RateABiz, Dec 15, 2014
Professional and friendly - they make visiting the dentist fun! more »
Page 8 of 22

Google reviews summary

139 reviews


21 West Road, Suite 104, Towson, MD 21204
Today 8:00 am - 5:00 pm





The dental practice of Ousborne and Keller has been exceeding patients’ expectations since 1964. We have earned a reputation for innovative smile care. Our dentists have been featured multiple times in Baltimore Magazine’s article ‘The Best Dentists as chosen by their Peers.’ At Ousborne and Keller, the question is not “how many patients have we treated?” but rather, “have we treated all of our patients in the finest way possible?”

There’s a good reason that Baltimore’s elite trust their smiles to Ousborne and Keller. First, forget everything you’ve ever experienced in a dental chair. Put it behind you. Here, you are not just another set of x-rays. Here, you are an individual with personal dental needs and wants to be discovered and fulfilled.

When you enter the office, you don’t have to figure out what to do or where to go. Someone is always there to greet you, offer you a cup of gourmet coffee or a selection of teas and a variety of fresh baked cookies. This concierge-styled approach helps to reinforce our desire for excellence and is undoubtedly, the overriding principle for this 5 star practice of distinction.


Ousborne and Keller is a specialty practice that concentrates on prosthodontic and restorative care. Our doctors and hygienists have extra training and expertise in the creation of crowns and bridges, implants, esthetic procedures, and preventative continuing care. These services are the foundation for a beautiful smile and the very foundation of our reputation. At Ousborne and Keller, our practice is staffed by two Prosthodontists: Dr. Albert Ousborne, Jr. and Dr. Patrick Ousborne, and one General Dentist: Dr. Thomas Keller. All have exceptional education and extensive experience in cosmetic, crown and bridge, and implant dentistry.

Rest assured that our training never stops. Each year our dentists and clinical staff continue to perfect their talents, taking far more than the standard required hours of continuing education, to keep abreast of the latest, most effective procedures. Additionally, Ousborne and Keller annually host an informative and entertaining dental seminar, inviting our referring partners and colleagues to join us in learning the newest trends and technology as the future of dentistry is discovered.


No dentist is an island. Your finest treatment requires teamwork. Creating the perfect smile for you means that we openly share ideas from one practitioner to another. We regularly hold practice meetings to discuss particularly intricate cases to ensure that your teeth, in conjunction with your overall health, receive the best possible care.
Furthermore, because of our commitment to our profession, we insist on the latest techniques and materials available. Our array of dental technology include such innovations as Intraoral cameras to offer an up-close look at your mouth, iTero™ digital impressions for crown and bridgework, Cerec for digital same visit, all ceramic crowns, Velscope for annual oral cancer screenings and Diagnodent Laserfor the early detection of cavities.

We have a team of three highly trained registered and certified dental hygienists talented in maintaining your healthy smile. We routinely perform oral cancer screenings, periodontal gum disease detection and blood pressure monitoring. At every hygiene visit, the hygienists check for disorders that affect your head, neck and mouth such as tooth decay, broken or fractured teeth and/or fillings, as well as gum diseases, which include gingivitis and oral cancers. It is important to us that you have regular dental examinations to ensure there are not any progressive problems that might lead to discomfort, expense, or tooth loss.

The exceptional Dental Assistants are proficient in answering any questions you may have regarding your dental treatment. They also attend annual continuing education seminars held by certified dental organizations, and are motivated to make your dental experience comfortable, pleasant, and even fun.

Our professional Treatment Coordinators are ready to help you with scheduling an appointment and answering any concerns. Although our practice does not directly participate with any dental insurance plans, we will, as a courtesy, assist you in submitting your claim to receive your maximum insurance benefits.

Every member of our staff annually completes national cognitive and skills evaluations in accordance with the curriculum of the American Heart Association for the Basic Life Support (BLS) for Healthcare Providers (ACPR and AED) program. This includes proficiency in the use of a cardiac defibrillator. The Doctors and clinical staff take additional annual classes in OSHA infection control and Medical Emergency Preparedness, as well as participating in the P.A.N.D.A. program (Prevent Abuse & Neglect through Dental Awareness).

At Ousborne & Keller, you can rest assured that every member of our staff understands the importance of personalized dental care and carefully adheres to the profession’s highest standards to achieve the ultimate results possible for each patient’s functional and aesthetic needs.

The only way to truly appreciate the kind of personalized care offered exclusively by Ousborne & Keller is to call (410) 828-1177 or email info@ousborneandkeller.com and schedule an appointment. Once you do, you’ll wonder why you didn’t do it sooner
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