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Owen Vanderwey - NMLS # 2666943
- Mortgage Lenders
- Wyoming, MI
About this business
Location details
5751 Byron Center Ave SW, Wyoming, MI, 49519, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The mortgage team did an excellent job from start to finish. They were professional, responsive, and made the entire home-buying process smooth and stress-free. Communication was clear, timelines were met, and any questions I had were answered quickly. I really appreciated how easy they made everything and would highly recommend them to anyone buying a home .
Business response:
Hi, Luke. Your feedback is highly appreciated. Thank you for the review!
Owen needs more training on e-signing , had to make many trips into the office to sign hard copies, don’t assume you customers know what their doing, luckily my realtor was always one step of Owen, great kid, (19) as customers we felt many times Owen was in over his head. With more training he’ll be great, great attitude and when we had questions he would get answers, this is why I didn’t want to do survey because we were very frustrated at time, and so was the realtor of the sellers. Great guy, great family but needs so mo... read more
Business response:
Thank you for taking the time to send in this review. Your response is an important tool for us to grow as a company. We appreciate you and are sorry if we missed the mark on providing you the legendary customer care that we strive to attain every day. Please know that your feedback will help us to become better in the future. Thank you, again!
Quick, easy and accurate. I couldn't be more pleased.
Business response:
Hi, Richard. We are thrilled to learn that you had a positive experience with us!