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PA Peterson at the Citadel

3.3

About this business

At PA Peterson at the Citadel, we are committed to personalized, integrated care that factors in the total well-being of every guest and their family members, and that does not just meet, but exceeds their expectations. As part of this empathetic, respectful culture of care, we are dedicated to meeting individual preferences and needs in order to help each guest feel at home and achieve an optimal health outcome. This is our number one goal. 

Location details

1311 Parkview Ave, Rockford, IL, 61107, United States

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3.397 reviews
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Emily Edwards's profile image
Emily Edwards 
5 months ago

My mother hasn't even been there for one day yet. I knew this was going to happen too cause of all the bad reviews I saw. They don't have comodes for people that need them. They leave you pissy and shitty in your bed for HOURS I may add. Nurses never come when you call for them. Straight up elder abuse. Don't let your family come here. Cold fish sandwiches too. 

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Danielle Hassel 
3 months ago

Unsanitary- roaches (ground floor) and mice (1st floor) & carpet that reeks of pee Food is disgusting and has ppl sick often Nursing care is subpar, scarce as they don't know how to adequately staff their facility. Injuries galore- meaning your loved one will come up with mystery bruises, broken legs &/or arms Take your person home and hire a private duty caregiver. 

Terry Kurzinski's profile image
Terry Kurzinski 
2 months ago

Went to visit a friend. She has been there 3 days. Food is real good always something different. Staff is nice 

LindaRic Bailey's profile image
LindaRic Bailey 
5 months ago

My sister lives here currently and I am so happy to see her finally putting on weight. She says the food is very good, and her nurse is kind and caring. 

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Mandi Kersten 
9 months ago

Went to this facility to visit a friend. As I am walking down the hall way a facility worker is walking in front of me spraying the hall way and into rooms with what appeared to be a aerosol free-breeze to cover the very strong urine smell lingering . Her room has NO hot water. How staff washes their hand properly is concerning. I would never put a family member in this place! I have attached plenty of photos for you to decide on your own. Her carpet in her room was absolutely disgusting. Soiled wash clothes laying a... read more

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Frequently asked questions about PA Peterson at the Citadel

How is PA Peterson at the Citadel rated?

PA Peterson at the Citadel has a 3.3 star rating with 97 reviews. 

When is PA Peterson at the Citadel open?

PA Peterson at the Citadel is open now. It is open 24/7.