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PO Box 19201, Jacksonville, FL, 32245, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company took our application fee almost $100 and told us the property we were going to apply for was just taken and then tried getting ** to rent in a bad neighborhood for $200 more. I asked for our deposit back and was only given $45 and she claims because of the holidays it may take longer it's been 3 weeks! SCAM!
This company is a rip off. My son applied for a property, paid his application fee, and never heard anything back from them. They did not even check his credit, because he has an Experian account and he get notification, anytime his credit is ran. Never checked his landlord verification, or employment verification. And when he called to get the status of his application, there was no one for him to speak with, the customer service rep said she would email the application department, and have them to contact him, they never d... read more
This rental company is **** percent a scam!!!!! Dont give them application fee money! They will steal it from you and never call you again!!! The only phone number to get ahold of anyone is a call service that will not give you any information regarding your application. They just tell you to wait to be contacted by the company. It has now been over two weeks since I paid the app fee and have not heard one word from them. I have called and emailed numerous times with no response. They are putting theses houses on the market ... read more
Lived in one of their properties in ****. The apartment was dirty when I moved in. I lived in the apartment for 1 year. During that time, I hung 2 things on the wall, and 2 curtain rods.When it came time to move out, they contacted me and said if I had the carpets cleaned and made sure the apartment was clean, I would receive a *********************************************************************************************** the agreement.Come to find out, they denied the 500 because the apartment needed "more painting than usu... read more
This place is definitely a scam. They are just collecting app fees to turn around and dent you for a made up reason. I applied, and the denial letter said the reason was because of my credit. But I do not have a credit inquiry from them. I do however have a credit inquiry from another rental agency that I WAS approved for thats more expensive. I have perfect rental history, never had an eviction or claim, I make 3x the rent amount and some. *** had the same job since graduating college. Lived in the same house for year. Iron... read more
Due to my house catching on fire I have to move applied for a house payed three application fees jus not to hear nothing at all I must be out of this home by 5/31/2023. This is a total scam they take people money and you never hear from them again.. I jus want all of my 150 back that I spent Its sad that they do people like this we dont have money to give away.. Just give me my money back
This place is 100% a scam. You can not convince me otherwise. They have had a property for rent on Zillow and are up to about 20 applicants. I called pacific oak and asked 1. Should I even apply since so many have applied 2. Who is the property manager so I can reach out personally. And 3. Can I see the property and schedule a listing (which when you call it says you can set up a listing via phone with just the address). The lady on the phone had 0 answers for me and refused to give me information. She simply said when someo... read more
Business response:
Pacific Oak prides itself on having thousands of satisfied tenants across 18 states. We are not a scam nor do we list properties for rent to collect application fees. We encourage all incoming applicants to conduct their research before renting one of our homes.
DO NOT RENT FROM THIS COMPANY. We were a PCS move unable to see our home in person looked ok through Facetime. Moved into my home and it was damaged, filthy, poorly painted, and poorly maintained. Moved out in 6 days. Now we are facing a claim through RHINO their security deposit company (which is also a SCAM) for $675 for and I am not exaggerating the insanity of this- excessive wear and tear citing damaged paint, damaged cabinet, and COFFEE GROUNDS and ring from a coffee cup. We had one bed frame and two plastic chairs and... read more
I put in an application on January 29th and have yet to hear anything back from this company. I have called and just talked to the operator who keeps giving me an email address. I have reached out by email atleast 4 times and have called the corporate office just as much if not more.this company took my application fee x 2 for me and my co applicant and have ghosted me. The house that I applied for was not even out on The market and then as soon as they listed it they rented it to someone else without giving me an explanatio... read more
Business response:
The rental market continues to be very competitive with high demand and low inventory. Pacific Oak does value each applicant and strives to provide best in class service. Although our application fee is non-refundable, we have initiated a refund of the fee paid for these applicants. Please note that it could take 5 - 10 days for the refund to complete.
Pacific Oak Residential, Inc. has a 1.4 star rating with 37 reviews.
Pacific Oak Residential, Inc. is closed now. It will open tomorrow at 8:30 a.m.