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Pacifica Senior Living Bonita
- Assisted Living Facilities
- Chula Vista, CA
About this business
Join us at Pacifica Senior Living Bonita for full-time Assisted Living and Memory Care services or short-term Respite Care, and discover a lifestyle tailored to your or your loved one’s unique needs. We offer round-the-clock care and assistance with the activities of daily living, as well as a full menu of life-enriching amenities for residents to enjoy at their leisure.
Location details
3434 Bonita Rd, Chula Vista, CA, 91910, United States
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We would give a 3 on each with meals and friendliness of staff a 4. We don't think there is enough staff and they don't spend enough time when mom needs something done. They rush and make her feel bad about spending time such a showering. The pharmacy consistently runs out of medications. My mom will sometimes go a week or more without them. This is a huge problem!
We would give a 3 on each with meals and friendliness of staff a 4. We don't think there is enough staff and they don't spend enough time when mom needs something done. They rush and make her feel bad about spending time such a showering.
What we like the most about Pacifica Senior Living is the personal care to all and we would recommend this community to other families who may need a place for their loved ones.
Business response:
Thank you John for your positive recommendation of Pacifica Senior Living Bonita! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
I would recommend to others.
Business response:
Rosa, thank you for taking the time to leave this positive review! We value your feedback and appreciate your kind words about Pacifica Senior Living Bonita.
The staff very friendly, the lady in charge, not so much. With Hospice, my Mom was safe, no longer alone, and was in the best place we could find. They did a good job, especially when she was in her last days, and many bathroom accidents. They did not stick to the plan in her last days to be checked on every two hours. I would recommend them. Nothing is perfect, but I felt the staff made a big difference. Also, they were very good with revising invoices when there were questions of the level of care.
Business response:
Hi Julie, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review
I am so pleased with the services that my mother has been receiving at Pacifica. The community is clean, the food is delicious, has a great variety of activities and wonderful caring staff. The down fall is the business office director has messed up my mothers billing multiple times, has not cashed her rent payment on time more then once and is full of excuses. She never responds unless you go into the community to speak to her directly. If you have questions and want your questions answered the best people to go to are the ... read more
Business response:
Thank you Anonymous for your positive recommendation of Pacifica Senior Living Bonita! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
I love how they treat her. Her room and others areas are always very clean. The staff is wonderful! Her care and med techs are great. Meals are given 2 choices and my Mom enjoys them! On activities she being 100 doesn't participate much. But they seem well organized. $$ is not over what seems reasonable for the care my Mom is receiving!
Business response:
Anonymous, thank you for sharing these kind words with us about our community. It means the world to our team at Pacifica Senior Living Bonita!
My brother is now in a safe and caring environment and I can go to sleep at night knowing he’s getting the care he needs while retaining his dignity as he battles dementia. Pacifica Assisted Living is an incredible place with an outstanding and caring staff and I found it thanks to A Place For Mom. After a disastrous stay in another facility where my brother was taken to the Emergency Room after only his third day due to a fall in his room, I truly appreciate the value of the care the Pacific’s staff provide. They are a wond... read more
Business response:
Judy, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Pacifica Senior Living Bonita.
Excellent! Except one of the selling points for me was that they provided transportation to and from doctor's appointments, and they do not. I've had four different appointments in the last six weeks, and a ride was provided for only one of them. Uber costs really add up. It costs approximately $40 for a round trip.
Frequently asked questions about Pacifica Senior Living Bonita
How is Pacifica Senior Living Bonita rated?
Pacifica Senior Living Bonita has a 4.4 star rating with 134 reviews.
When is Pacifica Senior Living Bonita open?
Pacifica Senior Living Bonita is open now. It is open 24/7.