Pacifica Senior Living Chino Hills's cover image
Claimed

This profile has been claimed by the business owner or representative.

Pacifica Senior Living Chino Hills

4.8

About this business

About Us Pacifica Senior Living Chino Hills SENIOR LIVING: BEYOND YOUR EXPECTATIONS At Pacifica Senior Living Chino Hills, we offer luxury Assisted Living, Memory Care, and Respite Care lifestyle options in beautiful Chino Hills, California.We create trusted partnerships with our residents’ families so we can give them the peace of mind they deserve while their loved ones are in our care. 

Location details

6500 Butterfield Ranch Rd, Chino Hills, CA, 91709, United States

Get directions
4.8195 reviews
Select a rating
William G's profile image
3 years ago

[name removed] was our initial point of contact and was very instrumental in providing information for our family to make this difficult decision. The entire staff has been very supportive and welcoming. 

Business response:

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Chino Hills. Thank you again, we hope you have a wonderful day! 

Cheryl Nay's profile image
Cheryl Nay 
3 years ago

The care my mother received in the 4 1/2 years here was wonderful. The staff are all caring and make sure the residents are well cared for. 

Business response:

Cheryl Nay, thank you for your kind words and this wonderful review! 

anonymous's profile image
3 years ago

We chose Pacifica at the time because a year ago it was great, they treated us wonderfully when we walked, it was clean and did not smell, it was just perfect. It was great in the beginning when we put them in here but then it started declining. I think the staff should be more attentive to the families when they come to visit. I also think that it would be helpful if they write down each residents needs when they move in so the transition can be easier on them. She seemed happy with the food but she said the portion sizes w... read more

Business response:

Your review is very concerning to us. We would appreciate if you would contact our community by calling (909) 610-6062 to speak with our Executive Director about your recent experience. 

Alice Fallei's profile image
Alice Fallei 
3 years ago

Beautiful community. Staff great! 

Business response:

Alice Fallei, we're happy to hear you had such a positive experience with our team! 

Lynn Renezder's profile image
Lynn Renezder 
3 years ago

Friendly staff - clean facility home-like environment. 

Business response:

Lynn Renezder, thank you for your kind words and this wonderful review! 

Craig Jenkins's profile image
Craig Jenkins 
3 years ago

Mom was in the MC 4 years ago. When my dad came down with sam disease there was no question where I was placing him. Pacifica Chino Hills is the best. 

Business response:

Craig Jenkins, we're happy to hear you had such a positive experience with our team! 

Debbi Kightlinger's profile image
Debbi Kightlinger 
3 years ago

Everything looks great. [name removed] was extremely helpful and personable. 

Business response:

Debbi Kightlinger, we are glad we could help! 

Pamela Pano's profile image
Pamela Pano 
3 years ago

Very enjoyable. Trying to find a new home for our mom. Very pleasant facility. 

Business response:

Pamela Pano, we're happy you found our staff to be so supportive during your experience here at Pacifica Senior Living Chino Hills. 

Anonymous's profile image
3 years ago

I feel like I'm on the Pacifica Cruise ship and I hope it never stops. 

Business response:

Anonymous, we're happy to hear you had such a positive experience with our team! 

Frequently asked questions about Pacifica Senior Living Chino Hills

How is Pacifica Senior Living Chino Hills rated?

Pacifica Senior Living Chino Hills has a 4.8 star rating with 195 reviews. 

When is Pacifica Senior Living Chino Hills open?

Pacifica Senior Living Chino Hills is open now. It is open 24/7.