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Pacifica Senior Living Chino Hills

4.8

About this business

About Us Pacifica Senior Living Chino Hills SENIOR LIVING: BEYOND YOUR EXPECTATIONS At Pacifica Senior Living Chino Hills, we offer luxury Assisted Living, Memory Care, and Respite Care lifestyle options in beautiful Chino Hills, California.We create trusted partnerships with our residents’ families so we can give them the peace of mind they deserve while their loved ones are in our care. 

Location details

6500 Butterfield Ranch Rd, Chino Hills, CA, 91709, United States

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4.8199 reviews
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Crystal O's profile image
a month ago

We took a tour led by [name removed]. The moment I walked in I felt welcomed and loved the atmosphere. We were interested in the Studio room and there were two available. The amenities that are included in the price were incredible. 

Business response:

Crystal, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Pacifica Senior Living Chino Hills.  

Anonymous's profile image
a month ago

From our only negative experience with Pacifica, my recommendation to all assisted living community administrators and potential residents... be sure they have an emergency plan in place to follow in the event of any power outages with immediate welfare checks to all residents just in case anyone suffered an injury as a result. My mother needed to use the restroom while the power was out and the room was completely dark. She became disoriented and fell. She tried using her emergency alert neck remote several times over sever... read more

Business response:

Hi Anonymous, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review 

Linda's profile image
a month ago

My mom has been at Pacifica Chino Hills since November 2023 and our family and my mom are very happy. It has been a great experience there! They have a nurse on staff and she is awesome. She is the memory care director. She is warm, friendly, compassionate, and knowledgeable. I sleep well at night knowing my mom is in good hands. They have family activities which happen almost monthly. You feel connected and welcome. They allow you to visit anytime you want. 

Business response:

Thank you Linda for your positive recommendation of Pacifica Senior Living Chino Hills! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.  

Greg's profile image
3 months ago

The staff is very helpful and friendly. They also learn what each resident needs are. And they communicate well with family members at home on what is going on with their loved ones. Room size is appropriate for one or two people to live in. Amenities are very nice and well kept. Plus they have lots of activities for the residents to do if they wish. 

Business response:

Greg, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Pacifica Senior Living Chino Hills.  

DC's profile image
5 months ago

I am completely happy with this facility. It is clean and well run. Although, my mom is very disappointed with the food lately. It was good at the beginning, but for a while now - they must've gotten new cooks - she says it comes out cold and tasteless and she's rarely happy with it. The staff is kind, helpful and friendly. The Director takes care of any issues right away. The cost is reasonable and even less expensive than other senior living places in nearby cities and the rent includes many extras that other senior living... read more

Business response:

Dc, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Pacifica Senior Living Chino Hills.  

Kevin D's profile image
10 months ago

Comfortable and happy at this community. 

Business response:

Hi Kevin D, we are so glad our team could exceed all of your expectations. Thank you for taking the time to leave this positive review for our community! We look forward to seeing you again at Pacifica Senior Living Chino Hills. 

Adam A's profile image
10 months ago

The food, the courtesy and everything was excellent, above and beyond. I enjoy my association with the people and staff. I would recommend this place to anyone. I can't stay away since my sister has been here. 

Business response:

Thank you Adam A for your positive recommendation of Pacifica Senior Living Chino Hills! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today. 

Anonymous's profile image
10 months ago

I have been here 10 years. All staff are wonderful. Everything is always neat and clean. Residents are very sweet! Lots of fun activities. 

Business response:

Thank you for your positive recommendation of Pacifica Senior Living Chino Hills! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today. 

Mary A's profile image
10 months ago

A very clean and nice looking facility. I was impressed when I walked in the door. 

Business response:

Thank you Mary A for your positive recommendation of Pacifica Senior Living Chino Hills! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today. 

Frequently asked questions about Pacifica Senior Living Chino Hills

How is Pacifica Senior Living Chino Hills rated?

Pacifica Senior Living Chino Hills has a 4.8 star rating with 199 reviews. 

When is Pacifica Senior Living Chino Hills open?

Pacifica Senior Living Chino Hills is open now. It is open 24/7.