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Pacifica Senior Living Heritage Hills

4.8

About this business

Welcome to Pacifica Senior Living Heritage Hills in Hendersonville, NC, where exceptional senior care meets scenic beauty. Our community offers Assisted Living and Memory Care services in a warm, welcoming environment. Experience the best in senior living with us today. 

Location details

3200 Heritage Cir, Hendersonville, NC, 28791, United States

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4.8170 reviews
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anonymous's profile image
2 years ago

Of the places I toured, I liked this one second best. I was looking for a balcony, and I was pleased they had balconies and garages too. I liked that it was individual housing. But the negatives were you only got one meal a day. And you had to go down a hill to a separate building in order to eat. So I was concerned about trying to walk up and down the hill when it’s snowy/icy. Also, the building was 20 years old with stippled ceilings, which are not my style. But the people there were very friendly. 

Business response:

Hi Anonymous, we are very happy to have provided you with such a positive experience! 

Eric S's profile image
2 years ago

Heritage Hills is such a special place. From the independent homes to the Specialized Memory Care unit, everyone is so friendly. It is a real pleasure to see the passion the residents have for Heritage Hills and I am thrilled I get to be a part of that. 

Business response:

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/nc/hendersonville/pacifica-senior-living-heritage-hills/index.aspx). Please feel free to contact with any and all questions, (828) 489-3304. We hope you have a wonderful day and we hope to see you at one of our upcoming activities! 

anonymous's profile image
2 years ago

They have separate cottages here which are very nice, well appointment and spacious. They also have a very good pet policy, which is amazing. 

Business response:

Thank you again for taking the time to let us know how we did. We hope you have a great day! 

John's profile image
3 years ago

The community is the best or next to best. The value is good for your money. The community truly has an interest in my loved one and the care they would provide, more than the sale itself. The activities are scheduled with lots of options for the residents. 

Business response:

Hi John, thank you so much for your positive comments about Heritage Hills, A Pacifica Senior Living Community! 

John B's profile image
3 years ago

Super!!! Staff solved a move in problem withing hours. Other units could not handle. Though experience during Covid. Staff has been excellent to accommodated. Medical care more than expected. Considering dementia and post his replacement 

Business response:

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Heritage Hills, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day. 

anonymous's profile image
3 years ago

Communication was pretty good between the staff and the family, they kept us up to date. We had some issues with the community giving the attention to my loved one we thought they would be able to get. I would not recommend this community to others 

Business response:

Anonymous, we truly appreciate your honest feedback. 

Joy's profile image
3 years ago

We love our free standing home in a lovely neighborhood of mature trees. Best of all, we enjoy the close knit community of residents and staff where we all feel like family. 

Business response:

Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, [removed] Please feel free to contact with any and all questions, [removed]. We hope you have a wonderful day and we hope to see you at one of our upcoming activities! 

Jim's profile image
3 years ago

I stumbled on this terrific place and just could not leave. Everybody should be so lucky. Great staff and neighbors! 

Business response:

Thank you for your positive review, we appreciate your feedback! We always strive to provide top quality service and care to every resident and their families. We are so are pleased to hear that you enjoyed your experience here at Heritage Hills, A Pacifica Senior Living Community. Thank you again, we hope that you have a wonderful day. 

Michael and Jana Culer's profile image
Michael and Jana Culer 
3 years ago

We like the concept of independent living with availability of higher levels of care if needed. Very informative, thorough tour and meeting. [Name removed] was great! 

Business response:

Hi Michael And Jana Culer, thank you so much for your positive comments about Heritage Hills, A Pacifica Senior Living Community! 

Frequently asked questions about Pacifica Senior Living Heritage Hills

How is Pacifica Senior Living Heritage Hills rated?

Pacifica Senior Living Heritage Hills has a 4.8 star rating with 170 reviews. 

When is Pacifica Senior Living Heritage Hills open?

Pacifica Senior Living Heritage Hills is open now. It is open 24/7.