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Pacifica Senior Living Palm Beach

4.8

About this business

Experience the Pacifica Senior Living Palm Beach Memory Care community in Greenacres, Florida, dedicated to providing top-tier care for your loved one. Our warm and welcoming environment ensures comfort and personalization, with individualized care plans crafted in collaboration with you and your family. 

Location details

4760 South Jog Rd, Greenacres, FL, 33467, United States

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4.8242 reviews
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anonymous's profile image
2 years ago

The place is ok clean. I LOVE the idea that they can go in and outside as they please. I don't like that care is so so, but most places are lacking staff right now. The price is good, but there is no stimulation or activities going on. 

Business response:

Thank you for taking the time to let us know how we did. We hope you have a great day! 

D. Ellis's profile image
2 years ago

They're definitely very professional and very helpful. They'll hold your hand if you need it while going through this whole process. I think they have enough staff for the amount of residents they have. Communication between the community and our family has been good so far. They're going to include me on their weekly email that provides updates on resident and community events. Anytime I've called I've never had an issue getting any requests resolved. 

Business response:

Thank you for leaving this detailed review of your experience with our community. We appreciate it and look forward to seeing you again! Take care. 

Katie R's profile image
2 years ago

They were unable to keep my loved one here and it was no fault of there own. I feel like they did everything that they could to try to care for my loved one. My loved one has some behavioral issues from time to time and it can make it hard but they kept him clean and did an amazing job. One of the workers there is hands on with every resident and knows them all by name. 

Business response:

We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Palm Beach! We hope you have a wonderful day. 

anonymous's profile image
2 years ago

We do hear a lot of complaints when it comes to the meals. They could also give the residents more things to do throughout the day there is a lot of boredom going on. 

Business response:

Thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you! 

Tracy's profile image
2 years ago

My dad is not a very outgoing person. He's very choosy about the people he's around. I think in general they do a really good job. I do think the aides need to be trained better. But when they get on and you tell them what needs to be done, they get up and do it immediately. Sometimes they just need a little push, although I think that's happening everywhere now. Even though my dad always has a really good time, he does does still ask to come home sometimes. But then I remind him of what he has there, and he's happy overall.... read more

Business response:

Tracy, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again! 

anonymous's profile image
2 years ago

We had a good, positive tour at Pacifica Palm Beach. It was a very nice facility, and was something we were considering. However, it was cost prohibitive for us in terms of the community fee. 

Business response:

We appreciate you taking the time to leave us this review of Pacifica Palm Beach! If you ever need anything else from us, please feel free to give us a call or stop by. Take care! 

Paul's profile image
2 years ago

In making our decision to place our mom in a memory care we toured a lot of communities. Pacifica Palm Beach was so different from everything else we seen. The community is homelike and I love the gated courtyard area where the residents can go outside through out the day. The administration team has been so amazing and helpful throughout the whole process. They make you feel like part of the family. 

Business response:

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Palm Beach. Thank you again, we hope you have a wonderful day! 

Anonymous's profile image
2 years ago

I have mixed fallings about the community. The nursing care is good, I think the CNA care is fair. My loved one complains about the food. The activities director is very nice and kind. There are bingo, arts and crafts, and more are available for the residents to choose from for activities. The staff encourages resident participation in activities. 

Business response:

Anonymous, thank you for your kind words and this wonderful review! 

anonymous's profile image
2 years ago

My mother has been here for a few months. She seems content, clean, and well fed. I am not happy with the lack of social activities, she is always in the same spot when I visit and there has been no communication from the staff. I started hospice care and those staff are in constant communication with me. But nothing from the community itself, I do not know any of the staff members. 

Business response:

Hi Anonymous, we appreciate your honest feedback, as we are always looking for ways to improve. 

Frequently asked questions about Pacifica Senior Living Palm Beach

How is Pacifica Senior Living Palm Beach rated?

Pacifica Senior Living Palm Beach has a 4.8 star rating with 242 reviews. 

When is Pacifica Senior Living Palm Beach open?

Pacifica Senior Living Palm Beach is open now. It is open 24/7.