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Pacifica Senior Living Palm Beach
- Assisted Living Facilities
- Greenacres, FL
About this business
Experience the Pacifica Senior Living Palm Beach Memory Care community in Greenacres, Florida, dedicated to providing top-tier care for your loved one. Our warm and welcoming environment ensures comfort and personalization, with individualized care plans crafted in collaboration with you and your family.
Location details
4760 South Jog Rd, Greenacres, FL, 33467, United States
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Pacifica Senior Living Palm Beach was fine for my mother in law, because she had dementia and was content to just sit and stare and occasionally talk to someone. The aides were nice to her. She really couldn't participate in the activities and I'm not sure that they had many. I don't know how the other cottages are if you are more mentally with it.
Business response:
Hi Maria, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review
For 9+ years I was full time caregiver as she progressed through dementia. Married 45 years, I was determined to find "the right fit" fir her as I visited over 10 facilities. They all had curb appeal. but at Pacifica I found a stable, tight knit staff, 7 separate cottages each devoted to memory care, and a unique concern for resident well being. <3
Business response:
Thank you Rodney K for your positive recommendation of Pacifica Senior Living Palm Beach! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
My loved one is currently a resident at Pacifica Senior Living Palm Beach and everything has been great for her at this facility so far! The staff are friendly and professional. The housekeeping is very good. Communication with the family has been very good. The move in process was easy. The meals are very good. The care services and value for cost are great. I would recommend Pacifica Senior Living Palm Beach to others.
Business response:
Thank you for sharing these kind words with us about our community. It means the world to our team at Pacifica Senior Living Palm Beach!
My mom has been going everyday to see my father. She is always aware of how he is doing. She is always checking up his day to day needs. I would tell others that you need to always communicate with staff and be present to see for yourself. Based off of our experience, I would recommend Pacifica Senior Living Palm Beach to those looking for memory care for a loved one.
Business response:
Thank you for your review! We're glad to hear that you have enjoyed your experience at Pacifica Senior Living Palm Beach.
Minor issues were that they tried to feed a ham sandwich to my Jewish mother and did not know that pork and ham are the same thing. Also we were billed for medication that we specifically told them her insurance would not cover. Minimal activities were provided based on the condition that my mom was in. Everything else was very good.
Business response:
Thank you for providing information that can be used as a teachable moment. We will discuss with our staff.
Definitely looks like they are taking good care of my love done. She's always clean and seems to be doing well. I would definitely recommend to others. I've visited many facilities over the past year and a half, and Pacifica is leaps and bounds better than any I have seen.
Business response:
Hi Kathleen, thank you for sharing this positive review about your experience with our community! Here at Pacifica Senior Living Palm Beach, we always strive for top-quality service and are glad we could provide it for you.
. I have nothing but rave reviews for Pacifica.... They were so kind to me and my mom seems to be settling in and is being well cared for. I'm going to give all 5s because I'm so grateful to everyone there and all the help they were in my time of need.... Kind and compassionate Based on our experience so far we would absolutely recommend this community to other families .
Business response:
Thank you for taking the time to leave this positive review! We value your feedback, and appreciate your kind words about our community.
We picked this community because, it met my loved ones needs, it was a smaller community and had smaller cottages. It was much more reasonably priced than other places.
Business response:
Thank you for leaving this detailed review about your experience with our community! We always strive to provide top-quality service and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Palm Beach.
They're very nice, and approachable. They were very helpful, after a month or two, and that kind of falls off. When I first got my loved one there, there was a lot of posting on Facebook to help you keep up with things. The last two or three weeks they've been on COVID-19 lockdown. I do believe that my loved one, has settled in there pretty well. I wish that some of the activities, that they were doing early on were still available or that they would keep us up-to-date on some of the activities on the Facebook like they used... read more
Business response:
Thank you for sharing your review. We are happy to hear that you are pleased with our community. Due to the Covid outbreak, we are having to focus on the safety of our residents rather than Facebook posts. As soon as we are able we will be posting to Facebook again, we will but the safety of our staff and residents come first. We appreciate your understanding and would love to see your three-star review raised to a five-star review. Please reach out to Executive Director directly with any questions or comments you may have o... read more
Frequently asked questions about Pacifica Senior Living Palm Beach
How is Pacifica Senior Living Palm Beach rated?
Pacifica Senior Living Palm Beach has a 4.8 star rating with 242 reviews.
When is Pacifica Senior Living Palm Beach open?
Pacifica Senior Living Palm Beach is open now. It is open 24/7.