Pacifica Senior Living Sunrise

Shari 

on AplaceForMom

9 years ago

My Mom has been there for about a month and a half. The people are really nice, and overall I am happy with our choice. The food is good, which is very important to my Mom. My Mom is slow to warm up, and so she has not done a lot of activities, but the staff encourages her none the less. When I visit, I alway feel welcomed by the staff and the residents who I see on the way to her room. I love it that there are so many residents with pets. 

Anonymous 

on AplaceForMom

9 years ago

The admin staff is friendly and helpful with what you will need and how other resources are available to help. Recently Emeritus sold to Brookdale. Brookdale appears to be much more responsive to complaints and/or suggestions for the comfort of the elderly residents. 

Anonymous 

on AplaceForMom

9 years ago

Emeritus staff promised some things prior to our family member moving in that were not carried out. Such as, cleaning and re-screening the common patio/porch area. It took some serious prodding to get the vertical blinds in the room fixed, the bathroom repainted and a few other odds and ends. Recently Emeritus sold to Brookdale. Brookdale appears to be much more responsive to complaints and/or suggestions for the comfort of the elderly residents. Time will tell. 

Anonymous 

on AplaceForMom

9 years ago

The admin staff is friendly and helpful with what you will need and how other resources are available to help. The overall appearance is nice, but, the rooms can use some work, some new paint, carpets need to be cleaned For the most part, the nursing staff is helpful, but, not above and beyond, not going to go out of their way to help with anything that isn't in their responsiblities The aides are nice for the most part, some are a little rough and tough, but, some are very friendly and make their stay nice. 

Robert 

on AplaceForMom

10 years ago

It's going pretty well, it's very clean and the staff is friendly. Some things have to be worked out because it's the beginning, making sure all the little things get in the care plan. When we were first looking we liked the location, and we were comfortable and they had dementia care which was a plus. Those are some of the reasons we chose it. 

Nena 

on AplaceForMom

10 years ago

Jennie and Phil are the greatest. They helped me out immensely in my darkest hour. I really want to say they go above and beyond for the older people and their caregivers. 

Family Member 

on AplaceForMom

10 years ago

It's the best place we found for the price. They are not always so quick to respond to needs or concerns. We haven't gotten too many complaints, just between the communication with the staff, they don't seem to know all that is going on. If they would call me with an incident and I asked question they weren't able to answer all my questions. She seems to be in better spirits now. 

Silmar Sanchez 

on AplaceForMom

10 years ago

I am very pleased with the care my mother is receiving, and the prompt response to incidents that have occurred, because of her mental state. So far everyone has been very attentive and caring with her, and she is also pleased with the facility and the staff. 

Anonymous 

on AplaceForMom

10 years ago

One bedroom unit not bad. Dining room looked ok. Too many people just sitting around in the small lobby. They do have transportation to doctors and other locations, even for wheel chair bound. Everyone gets a call pendant around their neck. There is an initial buy in in order to live at this facility.