Pacifica Senior Living Sunrise

Loved One 

on AplaceForMom

10 years ago

So far, this place is fine. The only main problem we're having with them is that they don't return phone calls to family. They use the excuse that their phone systems don't work, but that cannot possibly be true for every time we call. The communication was fine before my loved one moved in, and now, we can't get any calls returned. 

Anonymous 

on AplaceForMom

10 years ago

seemed very lovely but too big for my loved one to navigate - ladies room could have been cleaner (only drawback I saw) 

Family 

on AplaceForMom

10 years ago

It wasn't as clean as where she is now, had the smell of urine. They were cooperative when making the transfer, but the cleanliness was lacking. They would have entertainment. There were times when was alone and she couldn't make it to the bathroom and couldn't make it. The food was ok. A couple of times she called for help and had to wait. 

Son 

on AplaceForMom

10 years ago

Older facility. What turned us off was that it was more like dorm style living, with a common area and then four rooms attached to it so that four individuals shared a living room and a small kitchenette area. We weren't sure dad would like that, and he wasn't really warm to the idea, though personally I feel that that may help with socialization. The units were co-ed, but at that age you don't worry about it! 

Son 

on AplaceForMom

10 years ago

Because she has Alzheimer's and COPD and chronic bronchitis and chronic phuemonia, I needed a facility to accommodate those needs, so that as she progressed with the Alzheimer's I wouldn't have to look for a whole new facility to accommodate her needs. Emeritus allowed her to move within the same facility to make life a little easier. That is really the reason why I picked them. There are very few facilities that have different stages for people who have Alzheimer's. Also, they have a rehab facility so my mother has been abl... read more

Step-Daughter 

on AplaceForMom

10 years ago

I haven't been there yet, but my step mom says that everything is wonderful. They are taking good care of her and they seem to be accommodating. I don't think they do as well with communication, I have asked them to communicate and I don't see them doing that. It seems like they underestimated her care when they evaluated her in the hospital, and within the first week or so they raised the care charges, but Emeritus still seemed to fit best with our budget. 

Family 

on AplaceForMom

10 years ago

I thought everyone was too old there. Everybody was in wheelchairs. It was very pretty and clean but I just felt the people there were really old so my sister-in-law wouldn't have fit in there because she's only in her seventies. They recommended a sister property of theirs. They said it would be a much younger crowd and they were right. That was helpful. 

A Place For Mom Customer 

on AplaceForMom

11 years ago

Nice place. The staff member who helped us is amazing.