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Pacifica Senior Living Union City
- Assisted Living Facilities
- Union City, CA
About this business
Location details
33883 Alvarado-Niles Rd, Union City, CA, 94587, United States
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My mother has recently made the move into this community and things are going okay for her. I am pleased to see her taking her medicine and eating two to three meals a day. She was not doing that at home on her own so she has made some improvements in that area. I am not very happy that they do not have very many activities going on throughout the day. My mom gets bored during the day and does not have much to keep her busy.
Business response:
Hi there thank you for taking the time to bringing this matter to our attention & leave us your honest feedback. We regret that you had a negative experience, and will use this as an opportunity to improve. We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director at [removed].
I had a good tour of the community. The tour I had was professional and I feel I got all the details I needed about the community. My main goal was to find one that was close to me and this community was hard for me to get to by bus. They did not fit our needs.
Business response:
Thank you so much for your positive review, we appreciate your feedback. We are sorry that our community did not meet your needs. We wish you well and hope that you find the community that is right for you. Please feel free to reach out to us at any time, we are happy to help.
Very Nice Facility but my father felt it to be in an odd area and just didn't feel a fit.
Business response:
Thank you for your review. We are sorry to hear that you feel this way. We value our residents and families are constantly striving to make our community as enjoyable and comfortable as possible. We have a fantastic team and we provide exceptional care to our residents. One of the things we pride ourselves on is our ability to successfully connect with everyone who walks through our doors and to take excellent care of our residents. We would welcome the opportunity to talk with you further regarding your experience and even ... read more
My mother in law is doing just fine since moving here though it has been a huge adjustment for her. Now after my husband has encouraged her she is now starting to participate in more active and with her personality she is making friends easily. The food has its ups and downs like most places but I think overall it is pretty good. The property is clean and housekeeping is doing a job. I would recommend you checking this community out.
Business response:
Thank you for your detailed positive review. We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Union City. We appreciate you taking the time to leave us a review and look forward to seeing you again soon!
We toured this community for care. We liked the staff and the community was clean with a nice atmosphere. The menu was nice and the activities looked appealing for my father to have participated. We would recommend families to tour this community.
Business response:
Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it & hope to see you again!
I really liked the floor plan of this community and all of the great amenities they had available to all of the residents. The staff where friendly during our visit and even offered us a meal to try while we where there. It was just not the right fit in the end decision for my parents needs.
Business response:
Hi, we are happy we could meet your expectations and we thank you for leaving this detailed review about your experience with our community. We are sorry that our community was not the right fit for your parents and hope that you find the right one soon. Please don't hesitate to reach out if there's anything additional we can do for you. We are always more than happy to assist you if anything else comes up.
A nice community, friendly staff and tenants, clean and a sufficient number of activities. The dining room is clean, staff friendly, but seems like the menu items are the same almost daily, especially the breakfast meal. A comfortable atmosphere, but not quite up to our expectations.
Business response:
Thank you John C for your review. Your opinion is very important to us and we appreciate you leaving this detailed review about your experience with our community. We thank you for your consideration and are sorry that our community did not meet your needs. We hope that you are very happy in the community and that you choose. Please feel free to contact with any and all questions, [removed].
This community was our second choice. This community was a little smaller and the place we choose has a little larger asian population. The staff and the rooms are nice. This was a little less expensive than the community we choose. This community was clean.
Business response:
Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it and thank you for your consideration.
My mother in law experience in this community was a short one, but it was nice. They cared for her very well and we were pleased. The community always looked nice and clean. The staff was great to work with. They are very helpful and kind. She had many activities to choose from. The food was good. Overall it is a nice community and I would recommend it .
Business response:
We always love to receive great feedback and we appreciate you taking the time to leave us your review. We strive to provide excellent care to our residents and their families at Pacifica Senior Living Union City. Thank you again for sharing your review.
Frequently asked questions about Pacifica Senior Living Union City
How is Pacifica Senior Living Union City rated?
Pacifica Senior Living Union City has a 4.6 star rating with 333 reviews.
When is Pacifica Senior Living Union City open?
Pacifica Senior Living Union City is open now. It is open 24/7.