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Pacifica Senior Living Union City
- Assisted Living Facilities
- Union City, CA
About this business
Location details
33883 Alvarado-Niles Rd, Union City, CA, 94587, United States
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A nice community, friendly staff and tenants, clean and a sufficient number of activities. The dining room is clean, staff friendly, but seems like the menu items are the same almost daily, especially the breakfast meal. A comfortable atmosphere, but not quite up to our expectations.
Business response:
Thank you John C for your review. Your opinion is very important to us and we appreciate you leaving this detailed review about your experience with our community. We thank you for your consideration and are sorry that our community did not meet your needs. We hope that you are very happy in the community and that you choose. Please feel free to contact with any and all questions, [removed].
This community was our second choice. This community was a little smaller and the place we choose has a little larger asian population. The staff and the rooms are nice. This was a little less expensive than the community we choose. This community was clean.
Business response:
Thank you very much for taking the time to leave us this positive 5 star review. We appreciate it and thank you for your consideration.
My mother in law experience in this community was a short one, but it was nice. They cared for her very well and we were pleased. The community always looked nice and clean. The staff was great to work with. They are very helpful and kind. She had many activities to choose from. The food was good. Overall it is a nice community and I would recommend it .
Business response:
We always love to receive great feedback and we appreciate you taking the time to leave us your review. We strive to provide excellent care to our residents and their families at Pacifica Senior Living Union City. Thank you again for sharing your review.
Pacifica has genuinely caring caregivers who give their wards respect - treating them as people with dignity. They have a constant schedule of activities to keep their residents busy all day doing arts, crafts, singing, walking, gardening, physical games like batting balloons with those huge swimming pool "noodles", armchair travelling to different places. The caregivers have monthly refreshers and upgrades in their knowledge and treatment of the residents. I am impressed with the amount of patience they show. Pacifica is a ... read more
Business response:
Thank you very much for sharing these comments, we appreciate the positive feedback!
I chose Pacifica as the best one in the area. It had the attitude I was looking for. It was alive, fresh looking, bright, cheerful, full of music and activities. The tenants were engaged in various actitivites throughout the day. The staff was attentive, respectful, patient, caring. The main thing is that they kept the tenants busy so they weren't sitting around bored. They had games, bean bag toss, balloon bouncing, arts, crafts, music, and all with someone to help cue them. Lots of cueing, which many need.
Business response:
Thanks Pacifica Senior Living Union City - Union City, Ca Family, for leaving us this review. We greatly appreciate it!
Things seem to be going great at this point. They have been a pretty good facility. Every facility has things that they can work on, but up to this point I would say that they have been pretty darn good.
Business response:
Hi there, thank you for taking the time to leave a review for us at Pacifica Senior Living Union City. We're happy we could meet your expectations!
We just took our mom for her second respite stay. The first stay was so positive we were glad we could bring her back when we took our second trip. Our mom has dementia and was a little apprehensive when we first got there. Then the staff started coming up to her and calling her by her name and saying how happy they were to see her again. They immediately integrated her with the group. She perked up and started smiling and was ok with us leaving her. If a time comes in the future when we can no longer care for her at home we... read more
Business response:
We really appreciate your positive review!
I think it’s a wonderful community. One bright and cheery even in the memory care, a lot of the places we looked at were not as bright in the memory, but my loved has a bright and cheerful. My dad thinks it’s really good quality food. The staff is very, very nice. It’s the nicest and the best. There are always going to be issues and we are finding some issues, but nothing that is threating my mother’s care. There’s a lot of staff changing. My mom’s care is very good. I think people find this community very cheerful.
Business response:
We really appreciate your positive review!
I don't have any experience with other places but I think it's a really good value. The care has been good. I think that there were some hiccoughs, understandably. When my mom first got there, there was some confusion but that all taken care of quickly. There's lots of activities and they are just right for my mom. I am very pleased with their level of activities and just with how my mom has really done well there so I would recommended that place to anyone. When I got a tour of their memory care unit I thought it was very... read more
Business response:
We really appreciate your positive review!
Frequently asked questions about Pacifica Senior Living Union City
How is Pacifica Senior Living Union City rated?
Pacifica Senior Living Union City has a 4.6 star rating with 334 reviews.
When is Pacifica Senior Living Union City open?
Pacifica Senior Living Union City is open now. It is open 24/7.