Palomar Heights Post Acute

Lisa S. 

on Yelp

9 years ago

My Dad spent 2 months in this facility recently. As skilled nursing homes go, this is the best one that I have come across so far. My Dad has been in 2 other ones this past year. My Dad shared a room with one other resident. He had a big window in his room that had a view of the mountains. He also was able to open the window for fresh air which really helped. The nurses Jocelyn and Rose were the most attentive. Jocelyn always took time to help me and bring me up to date every time I called or stopped in. Rose kept a good wat... read more

Joseph F. 

on Yelp

10 years ago

Wow what a change. This facility is consitently a CMS five star facility. The staff and nice. the building is quiet and has great views from most rooms. 

Michele E. 

on Yelp

a month ago

I just wanted to correct my error and make this right. It was not Mayra who took my son's food away from him. It was Elizabeth. The administrator asked me to remove this review. Nope. 

Michele E. 

on Yelp

a month ago

My adult disabled son has been in this place since April 14th. The neglect is insane. My son is losing weight. I brought snacks and high calorie shakes and the social worker named Mayra took it away to punish my son. I have made 34 calls to this facility and can prove they don't answer the phone. They take my son's phone so I can't reach him or make it possible for him to contact. To further punish my son, they took his remote away. He just lays in bed. They refuse to tell me why they won't get him out of bed. Wh... read more

John S. 

on Yelp

2 months ago

I read the reviews from 2024 and nothing has changed, over crowded, unfriendly, down right unclean and feed my dog better. I really do not want to put them under the bus but they should not be in business. I would do as the Indians did and just walk into the hills . 

V W. 

on Yelp

6 months ago

On 2/1/2026 a Patient expired at this location. On 2/2/2026 I called for the Family to request copy of patient's records at 10am. I was told by Jenny that Records Department Manger had only been employed a week this location and wasn't there today. I requested for Administration to give me a return call. At 4:49 pm on 2/2/2026 I didn't receive a return call. 6 hours later so I called again to no avail. On 2/3/2026, I called again at 1pm requesting to speak to Records Manager. At this time Jenny told me Records Manager w... read more

Brett L. 

on Yelp

9 months ago

I would not wish this place on my worst enemy. Grandmother was sent there for rehab, and aside from the 15 minutes of PT and 15 minutes of OT she was either kept in a chair or bed the entire time. Three people to a room, it smelled and honestly management could not get their act together. Worst part was, two hours after arriving they lost her hearing aid, and magically two and a half weeks later it showed up. They said it was found in her dresser drawer which had extensively been searched prior to this by myself and two othe... read more

Roblockser T. 

on Yelp

11 months ago

I am writing this as a grieving, furious family member who watched Palomar Heights Post Acute put profits over people. This place is chronically overcrowded -- they cram patients into rooms like Tetris pieces, with no regard for dignity or basic safety. That overcrowding created a welcoming environment for COVID to spread through the facility and sicken multiple residents. Medically necessary care is routinely neglected. My grandfather never received the follow-up he needed to recover; his health deteriorated while he was t... read more

LaDawn J. 

on Yelp

2 years ago

No stars. DO NOT send a loved one here. This place needs to be shut down and the staff banned from being responsible for any persons care. They are negligent, rude and do not inform the family of important life decisions. The facility smells and the rooms are overcrowded. The staff is unkind to the patients and leave them unattended including important medications. I cannot stress this enough SHUT THIS PLACE DOWN ASAP.