Palomar Heights Post Acute

Lisa S. 

on Yelp

8 years ago

My Dad spent 2 months in this facility recently. As skilled nursing homes go, this is the best one that I have come across so far. My Dad has been in 2 other ones this past year. My Dad shared a room with one other resident. He had a big window in his room that had a view of the mountains. He also was able to open the window for fresh air which really helped. The nurses Jocelyn and Rose were the most attentive. Jocelyn always took time to help me and bring me up to date every time I called or stopped in. Rose kept a good wat... read more

Joseph F. 

on Yelp

10 years ago

Wow what a change. This facility is consitently a CMS five star facility. The staff and nice. the building is quiet and has great views from most rooms. 

V W. 

on Yelp

3 months ago

On 2/1/2026 a Patient expired at this location. On 2/2/2026 I called for the Family to request copy of patient's records at 10am. I was told by Jenny that Records Department Manger had only been employed a week this location and wasn't there today. I requested for Administration to give me a return call. At 4:49 pm on 2/2/2026 I didn't receive a return call. 6 hours later so I called again to no avail. On 2/3/2026, I called again at 1pm requesting to speak to Records Manager. At this time Jenny told me Records Manager w... read more

Brett L. 

on Yelp

6 months ago

I would not wish this place on my worst enemy. Grandmother was sent there for rehab, and aside from the 15 minutes of PT and 15 minutes of OT she was either kept in a chair or bed the entire time. Three people to a room, it smelled and honestly management could not get their act together. Worst part was, two hours after arriving they lost her hearing aid, and magically two and a half weeks later it showed up. They said it was found in her dresser drawer which had extensively been searched prior to this by myself and two othe... read more

Roblockser T. 

on Yelp

7 months ago

I am writing this as a grieving, furious family member who watched Palomar Heights Post Acute put profits over people. This place is chronically overcrowded -- they cram patients into rooms like Tetris pieces, with no regard for dignity or basic safety. That overcrowding created a welcoming environment for COVID to spread through the facility and sicken multiple residents. Medically necessary care is routinely neglected. My grandfather never received the follow-up he needed to recover; his health deteriorated while he was t... read more

LaDawn J. 

on Yelp

a year ago

No stars. DO NOT send a loved one here. This place needs to be shut down and the staff banned from being responsible for any persons care. They are negligent, rude and do not inform the family of important life decisions. The facility smells and the rooms are overcrowded. The staff is unkind to the patients and leave them unattended including important medications. I cannot stress this enough SHUT THIS PLACE DOWN ASAP. 

Maria S. 

on Yelp

2 years ago

If I could do no stars I would. I was sent there from Scripps and it was the most horrible place I have ever been to. I was dropped in my room they gave me a tv test and a Covid test and was gone. I saw no one for damn near three hours. I had a room mate that was screaming for me to go to her so she could see who I was. I stayed wrapped in my clothes on my bed afraid to touch anything. I was trying hard not to go to the bathroom but when I did I walked in and the floor was sticky. There was a box on the ground which you... read more

Cheryl H. 

on Yelp

2 years ago

My mom spent a month here, she hated it! Anita, her case worker was very unprofessiona, she never returned one call or voicemail that I left her...not one! She never faxed over the paperwork for my mom to get physical therapy and never ordered her wheelchair. Clearly, it's all about the money at this place. 

Mirta K. 

on Yelp

2 years ago

Very bad service, patient was not taken care of and when confronted many times we were told we are worst complainers, talking in asian language/ laughing while patient need changing they go take a break and truly ignored patients needs on many occasions with witnesses, when confronted they don't show compassion at all do not go there will end up in hospital due to poorest of service.