Palomar Heights Post Acute

Maria S. 

on Yelp

2 years ago

If I could do no stars I would. I was sent there from Scripps and it was the most horrible place I have ever been to. I was dropped in my room they gave me a tv test and a Covid test and was gone. I saw no one for damn near three hours. I had a room mate that was screaming for me to go to her so she could see who I was. I stayed wrapped in my clothes on my bed afraid to touch anything. I was trying hard not to go to the bathroom but when I did I walked in and the floor was sticky. There was a box on the ground which you... read more

Cheryl H. 

on Yelp

3 years ago

My mom spent a month here, she hated it! Anita, her case worker was very unprofessiona, she never returned one call or voicemail that I left her...not one! She never faxed over the paperwork for my mom to get physical therapy and never ordered her wheelchair. Clearly, it's all about the money at this place. 

Mirta K. 

on Yelp

3 years ago

Very bad service, patient was not taken care of and when confronted many times we were told we are worst complainers, talking in asian language/ laughing while patient need changing they go take a break and truly ignored patients needs on many occasions with witnesses, when confronted they don't show compassion at all do not go there will end up in hospital due to poorest of service. 

Tracy H. 

on Yelp

3 years ago

The only thing nice about the whole facility is the view. Each person pushed their work onto somebody else, even taking up to 3 hours to get to the restroom. Physical and Occupational therapy didn't see me but 5 times in a two week period. My insurance payed for therapy for two weeks but I received no such thing. It was noisy 24 hours a day. I wouldn't go there again unless I was moving to a facility to get on hospice to die.I went there to learn to walk again and without the medicine they were SUPPOSED to give to me, left ... read more

Hank E. 

on Yelp

3 years ago

Made multiple phone calls that never got picked up throughout the week. Finally when I got through the lady on the phone was very annoyed and blunt with her help, even hung up prematurely. Think she needs help or better pay. 

Wendy J. 

on Yelp

3 years ago

I guess all Palomar facilities sucks! Aunt came here and we went to visit. Sadly, we found her all bruised up. I should've read reviews before coming here! Abuse shouldn't be the solution for a dementia person. Breaks my heart. 

RoseMary L. 

on Yelp

5 years ago

My husband was a wheelchair patient who had fallen and broken a small bone in his neck. After five days in the hospital he was greatly weakened and not able to transport himself from wheel chair to bed, toilet, etc., so we took him to Palomar Heights rehab to regain his strength, after visiting several other rehab in the area. He was put immediately into diapers and no effort was made to help him get to the bathroom, nor was he provided with a wheel chair for nearly a week. Rehab was spotty due to staff vacations over the... read more

Lisa P. 

on Yelp

7 years ago

Don't go here for any reason!! The staff doesn't bother to follow doctors orders, the place is not very clean, they don't bother to listen to their patients cares or concerns. God forbid if you have a wound that needs a bandage change or your pain meds...good luck getting the staff to respond to those requests. Even a basic preference of a food request was completely ignored and disregarded. Pay for better care (really just care) any place else if you need it. 

Traci S. 

on Yelp

7 years ago

Left in my own fieces from 9pm woke up around 130am Male nurse checked on me and this is what was found, i slept like this and should have been checked on- thanks nurse Perez for helping me, this happened 2 times. The other with Diane not as bad, but you would think i would have been offered a shower. Frm 8/28- 10/22 i shower and not after this happened either time