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Park Place at Winghaven
- Retirement Homes
- O'Fallon, MO
About this business
Location details
2002 Boardwalk Place Dr, O'Fallon, MO, 63368, United States
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We toured this community's independent living portion while looking into senior living, and everything looked very nice! However, where we ended up moving was the assisted living portion and I would HIGHLY recommend avoiding them if you need assisted living. They've got almost nothing for the residents to do in terms of activities, everyone either sleeps or watches TV in their rooms. And, even if they are able, the assisted living residents are forbidden from using the pool or gym in the independent living section. The woma... read more
Business response:
We are disappointed to read about your experience at Park Place. Our goal is to always try to keep our residents involved and engaged in activities throughout their day, no matter what their ability or limitations might be. This can be challenging and we welcome any suggestions or new ideas that anyone may have to enhance our programs. Unfortunately, however, we may fall short of some resident or family expectations. We have a management team that will always be ready to hear any comments or concerns, our residents are our t... read more
Park Place looks beautiful and shows nicely. The staff are very friendly and take good care of residents. Little consideration is given to what residents request and desire in regard to food. At mealtime there is not enough help to serve therefore residents wait and meals are served cold at times. Menus does not fit needs for elderly despite multiple request for changes. Owners should make attempt to improve the problems in the kitchen by looking at all the food that has been uneaten and returned to kitchen. Residents reque... read more
Frequently asked questions about Park Place at Winghaven
How is Park Place at Winghaven rated?
Park Place at Winghaven has a 4.2 star rating with 240 reviews.
When is Park Place at Winghaven open?
Park Place at Winghaven is open now. It is open 24/7.