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Patient Aids Home Care Equipment & Services
- Home Medical Equipment Provider
- Wilder, KY
About this business
Location details
100 Crossing Dr., Wilder, KY, 41076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
great job your "submit button is broken
Business response:
Thank you, Elizabeth, for your feedback and for bringing the issue with our "submit" button to our attention. We apologize for any inconvenience this may have caused. Our team is working diligently to fix the problem, and we appreciate your patience.
Everyone who came to the house did a very good and professional job
Business response:
Thank you for your kind words, Irene! We appreciate your feedback and are glad to hear that our team provided you with excellent and professional service. If you ever need any further assistance, please don't hesitate to contact us.
Instructions were very good and helpful. The person doing the fitting was excellent.
Business response:
Thank you for your positive feedback, Steven! We're glad to hear that our instructions were helpful and that you had a great experience. If you have any further questions or need assistance, please don't hesitate to contact us.
Unacceptable. We needed help trying to learn how use the equipment and that did not happen. Tanya was out of there and didn’t even finish showing the other Pieces of equipment. Did not bring all the different mask options. She knew the patient was having a horrible time and did nothing but say , you’ll get used to it
Business response:
We understand your frustration with the incomplete equipment training and service experience. Please contact us at (859) 441-8876 to resolve this immediately.
Wish I could leave zero stars. This company is absolutely horrible. Their customer service is nonexistent and their follow thru on issues is handled by avoidance. I was in the office on 12/24/2024 to obtain my cpap device. I was told I had to pay 64.40, even though I explained, I had hit my out of pocket max with my insurance. The lady that handled my training said that is what I owed after my insurance was run and if I didn’t pay it, I would have to reschedule. Hindsight being 20/20, I should have left and found a new suppl... read more
Business response:
We regret to learn about your experience with Patient Aids Home Care Equipment & Services. Please excuse any inconvenience. I do see the refund was completed to your credit card on 4/16/2025. If you have any further concerns, please feel free to contact us at (859) 441-8876.
Frequently asked questions about Patient Aids Home Care Equipment & Services
How is Patient Aids Home Care Equipment & Services rated?
Patient Aids Home Care Equipment & Services has a 3.9 star rating with 681 reviews.
When is Patient Aids Home Care Equipment & Services open?
Patient Aids Home Care Equipment & Services is closed now. It will open tomorrow at 8:30 a.m.