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Patio Enclosures Sunrooms
- Patio Enclosures
- Rockaway, NJ
About this business
Location details
198 Green Pond Rd, unit c, Rockaway, NJ, 07866, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | 9:00 a.m. to 1:00 p.m. |
Just picked up 6 new screen door latches for those that had become loose and would not latch/unlatch the screens properly. Our room is over 30 years old. We were PLEASED that there was no charge for these new latches. Very courteous and helpful staff. Thank you for your service.
Business response:
We strive to provide exceptional service to all our customers, and it means a lot to us when we receive such encouraging feedback. Your satisfaction is our top priority, and we are delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help. Thank you! - The Great Day Improvements Team
Unbelievably, magnificent work done by the installer ****. He went above and beyond with his excellent craftsmanship from beginning to end..Our design consultant **** was very professional and educated on the information we needed to get our sunroom completed. He was a pleasure to work with. *******, the Operational Administrator, was very pleasant and informative at every step and was always available to answer questions we had. This team in upstate NY all went above and beyond to meet our needs! We absolutely love everythi... read more
Business response:
Thank you for taking the time to share your wonderful review with us! We are absolutely thrilled to learn that our team not only met but exceeded your expectations, providing an exceptional experience for you and your home. We strive to deliver outstanding service, and it's incredibly rewarding to hear that our efforts have made a positive impact on your experience. Your satisfaction is our priority, and we are grateful for the opportunity to be a part of your home. -The Great Day Improvements Team
Company provided our rear porch roof, excellent. When decided to enclose front porch, used again. They measured, material and windows arrived, fit perfect. Had ask for same crew that installed roof, company provided, another excellent project. Would highly recommend.
Business response:
Thank you immensely for sharing your experience with us! We are overjoyed to learn about your satisfaction with our team and the positive experience they delivered. Your feedback means a great deal to us, and we are honored to have earned your business once again!- The Great Day Improvements Team
The design consultant was extremely good at selling the product, but ultimately made promises that were not fully kept by the installation people. Communication about a problem with the enclosure door was not addressed in a timely or ethical manner. The area supervisor flat out misrepresented (lied) about the product door that was to be installed and per the contract we signed before the project began. The whole matter and trying to resolve it left me with an unfavorable opinion of Great Day Improvements, (Patio Enclosures).... read more
Business response:
We want to express our sincere apologies for the less than satisfactory experience you had with our services. Your feedback is invaluable to us, and we genuinely appreciate you taking the time to bring this matter to our attention. We are committed to providing a positive experience for all our customers, and it is discouraging to hear that we did not meet your expectations on this occasion. We will use this as an opportunity to improve our processes to prevent similar occurrences in the future. Thank you. -The Great Day Imp... read more
From sales to installation I I received excellent service. ************** was an exceptional sales person. ************** in operations manangement kept in touch with me daily. ************ did an amazing job pulling the whole project together, ahead of schedule!!
Business response:
Thank you for taking the time to share your wonderful review with us! We are absolutely thrilled to learn that our team not only met but exceeded your expectations, providing an exceptional experience for you and your home. We strive to deliver outstanding service, and it's incredibly rewarding to hear that our efforts have made a positive impact on your experience. Your satisfaction is our priority, and we are grateful for the opportunity to be a part of your home. - The Great Day Improvements Team
Top notch from beginning to end. From sales staff, to installers, to office staff coordinator, this was a seamless experience. 5 Stars.
Business response:
Thank you for sharing your wonderful review with us! We're absolutely thrilled to know that our team exceeded your expectations and provided an exceptional experience for you and your home. - The Great Day Improvements Team
Regarding the installation of our patio enclosure: "Excellent Craftsmen." **** and **** have done this before.... it came out beautiful. After installation they went over everything with us. Explained what to do and what not to do, very informative. We are loving our new Carolina room
Business response:
Thank you so much for taking the time to leave your review! We are absolutely thrilled to hear that you are delighted with your new room! Your happiness is a testament to the hard work and dedication of our installation team. We pride ourselves on employing skilled professionals who are not only experts in their craft but also committed to ensuring every aspect of the installation process runs smoothly and efficiently. - The Great Day Improvements Team
A total professional and friendly experience from the sales presentation, to the hand-off to customer service to the installation. A top notch company with a quality product! You can't lose. ****** is a pleasure to work with and ****** did an excellent job with the installation.
Business response:
Thank you for taking the time to leave your review! We are thrilled to hear of the exceptional experience ****** and ****** could deliver for you and your home. Thank you for choosing Great Day Improvements! -The Great Day Improvements Team
Good company, great staff. I had the Under Existing Roof design and I love it. ************ Was my design consultant. He was lovely, explained everything, what was going to happen, the materials to be used and the timeline. I really enjoyed chatting with **** he did a good job.************** was my customer relations consultant who further explained timelines and finances. All of my questions were answered in a timely manner, made me happy.************** is the rockstar **** of installers. He flew solo on this and completed ... read more
Frequently asked questions about Patio Enclosures Sunrooms
How is Patio Enclosures Sunrooms rated?
Patio Enclosures Sunrooms has a 4.2 star rating with 661 reviews.
When is Patio Enclosures Sunrooms open?
Patio Enclosures Sunrooms is open now. It will close at 8:00 p.m.