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Paychex
- Payroll Services
- Baton Rouge, LA
About this business
With nearly 800,000 clients in the U.S. and Northern Europe, Paychex is the industry leader in HR services. We understand the challenges faced by businesses of all sizes, which is why we provide integrated solutions to manage payroll services, HR, retirement, and insurance. Our mission is to empower business owners to focus on the growth of their businesses by providing cutting-edge HR technology and exceptional service to enable businesses to be more productive, efficient and engaged."
Location details
4324 South Sherwood Forest Blvd., Suite 125, Baton Rouge, LA, 70816, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I found this company very intrusive. They started calling my personal number even though I never provided it to them, which feels like a serious violation of privacy. This behavior is unacceptable, and if it continues, I will be filing a complaint with the Better Business Bureau (BBB). I strongly advise others to be cautious.
I just can't anymore with this company. 1 or 2 or even 3 times of not receiving my check on time is one thing, but this is the 8th time this has happened with no real explanation as to why the payroll is incomplete or checks haven't been sent is absolutely ridiculous!
We have been with Paychex for many years and they are professional, helpful, and polite. Any challenges over the years were prioritized and solved immediately with courtesy. Very happy with our relationship.
Terrible Customer Service!!! I’ve been with them for several years and used to have great customer service but apparently they have made changes within the last few months! Now I can never reach my specialist, they don’t return calls when you leave messages and emails asking them to do so.I requested my specialist’s manager to call me after he emailed and asked when he could reach out and I said anytime! I never heard from him even after emailing him and telling him so. It’s become way too stressful to use this company for p... read more
Horrendous! I am totally surprised they have time to come on to Google to respond to the plenty negative reviews, but cannot answer calls, emails, or get your w2 corrected correctly. The 1.9 star should explain plenty. No need to respond to this review.
Frequently asked questions about Paychex
How is Paychex rated?
Paychex has a 1.2 star rating with 194 reviews.
When is Paychex open?
Paychex is open now. It will close at 5:00 p.m.