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Pediatric Associates - Sunrise
- Pediatricians
- Sunrise, FL
About this business
Location details
4279 Northwest 88th Ave, Sunrise, FL, 33351, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
This used to be a great office, albeit always overbooked, but has gone severely downhill ever since they outsourced pretty much everything. It has been nightmare after nightmare, and even made it as hard as possible to get records when we needed to transfer to a new pediatrician. Last minute cancellations, failure to manage multiple appointments when rescheduling. Phone system is a joke. Honestly, I hope it gets better, but for now, I wouldn't recommend them.
not nice people at all! from the leader or who wants to be the leader the Physician ASSISTANT Demeanor was totally unsatisfactory and unacceptable! her staff was just like her, unprofessional and rude! management needs to send this team to attitude Rehab! they all act like hood rats. clean them out!
Made the appointment over two weeks ago to get a message about an update the day before . Which was impossible to get a hold of someone in the office ! They definitely need to work on their customer service . Not very helpful
I called to ask for a hib vaccine and the girl who answered asked what insurance i have and then proceeds to tell me they don't have it. So first of all it looks sketchy as heck they asked me my insurance first when i'm already an existing patient! This is ridiculous I have gone to the plantation office for years and I never had this happen to me. I live down the street from the sunrise but I will never go again! This is the worst
Business response:
Britt T, we apologize for your experience and would love the opportunity to personally discuss your experience so that we may conduct a thorough investigation. Please give us a call at 954-414-7745 or send an email to customerservice@pediatricassociates.com at your earliest convenience. Thank you.
Probably the worst pediatrician in the south Florida area. They used to be caring and used to try to help sick children. Now they out source all calls to India or somewhere in Asia or the Middle East and they don't even try to help kids get seen. I called over 4 times to get an appointment and each time, they don't have an available appointment. The purpose of a pediatric doctor is to be able to help kids who cannot always articulate their problems. Parents please AVOID THIS OFFICE AT ALL COSTS!!! They will avoid caring fo... read more
Business response:
Juselle D., we apologize for not meeting your expectations. Our goal is to make every aspect of your visit conclude with a positive experience. Please know you can reach out to us at 954-414-7745 or send an email to customerservice@pediatricassociates.com to discuss your experience in greater detail. Thank you.
Los doctores son buenos, pero nunca nunca tengas problemas con tu seguro porque nunca nunca contesta el departamento de billing.
Business response:
Evelin C., lamentamos escuchar esto. Tenga en cuenta que siempre puede comunicarse con nosotros en customerservice@pediatricassociates.com para obtener ayuda.
I usually don't write reviews but I have never seen a doctor and nurses act the way they did today! First the nurse had no patience asking my son questions, very rude and then doctor comes very aggressive and examining my child huffing and puffing getting annoyed with my child, that is complying so no need for that. As he is looking at my sons record he curses and says Sh*t. I'm not sure what kind of day these people had but no need to take it out on my child. Should remain professional. I will not be returning to this branc... read more
Business response:
Astrit H., we apologize for the experience that led to this 1-star rating. We know some time has passed since your review, but our customer service team is eager to offer assistance. If you're willing, please call us directly at 954- 414-7745 or customerservice@pediatricassociates.com and we will do what it takes to rectify the situation.
The wait is ridiculous. I'm writing this review as I'm sitting here. So my 4-month old is undressed (per their request) and freezing- 25 minutes later, still no doctor. These are babies/children we're caring for!!! But regardless of the age, you don't treat people like this. Stop overbooking or hire more doctors. I've never had this experience at the Coral Springs location, only the Sunrise location. Get your office properly managed already! The doctor was wonderful, so this review has no bearing on the doctor- this is spec... read more
Business response:
K.P, we apologize for our delay in reply. We thank you for your feedback and are grateful you took the time out to share this information with us. This is a matter that we are working on; thank you for your patience with us!
This is absolutely the most horrendous medical practice I have encountered and verging on malpractice. I need my daughter's medication (which she has been on for years) renewed and the pediatrician required a well visit. The visit was scheduled for about 2 weeks ago and dropped by the pediatrician. This morning I RESCHEDULED the visit and when I arrived at 8:30 the person checking in, Jennifer, said the doctor was out for the day and all her appointments were canceled. I had no call or voicemail to advise me of such. After a... read more
Frequently asked questions about Pediatric Associates - Sunrise
How is Pediatric Associates - Sunrise rated?
Pediatric Associates - Sunrise has a 4.3 star rating with 912 reviews.
When is Pediatric Associates - Sunrise open?
Pediatric Associates - Sunrise is open now. It will close at 5:00 p.m.