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Pediatric Associates - Sunrise

4.3

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Location details

4279 Northwest 88th Ave, Sunrise, FL, 33351, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.3912 reviews
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Dee M.'s profile image
Dee M. 
rating
7 years ago

The shittiest customer service ever. My daughter was in pain, crying and sobbing and they made us wait more than hour from our appointment time. Each time I asked how much longer, they never provided me with the wait time. From the front desk's attitude it does not seem like they care. They had weird attitude and lack of compassion. Being a care provider, I expect some warmth from them. The doctor came, checked and said to send the nurse right away. 10 minutes passed by, no nurse. At this point my daughter had enough and she... read more

Business response:

We regret to hear that you had a negative experience with us, but would appreciate the chance to speak to you about your experience. Please contact us at your convenience at 954-315-5770 or customerservice@pediatricassociates.com. 

Marie M.'s profile image
Marie M. 
rating
8 years ago

Pediatric Associates--all locations included--are not equipped to, nor will they squeeze in one of their established patients without an appointment. I have been with the practice for 18 years. All five of my children, and my grandson have been/are patients, but when we are in need of non-emergency care, we must seek and find medical care at a hospital. It doesn't matter that a child is a patient under the care of three (3) different specialists with the practice. We are sent to the ER because they cannot see her, not even a... read more

Business response:

Marie M., this is exactly what we strive to provide... an awesome customer experience. We're grateful for your commentary and will certainly share your kind words with our awesome Sunrise team. Thanks for giving our office a 5-star review! 

Amber T.'s profile image
Amber T. 
rating
10 years ago

This place is the worst when it comes to appointments! Scheduled a pre-op appt two weeks in advance. I was scheduled for 8:25am wasn't seen until almost 9:57am! The doc wasn't even aware that it was a pre op appt even though the issue at hand had been discussed for months. The medical asst. came in to take my child's vitals and never came back. Finally when the doc arrived, and even after I briefed her about the surgery she actually asked "so why are you here for pre-op?" I am actually in the medical field and its standard p... read more

Frequently asked questions about Pediatric Associates - Sunrise

How is Pediatric Associates - Sunrise rated?

Pediatric Associates - Sunrise has a 4.3 star rating with 912 reviews. 

When is Pediatric Associates - Sunrise open?

Pediatric Associates - Sunrise is open now. It will close at 5:00 p.m.