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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,214 reviews
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Michael W.'s profile image
Michael W. 
on Birdeye

2 years ago

Barry did a wonderful job and helped wherever needed to get everything done in a timely fashion! 

Kayla J.'s profile image
Kayla J. 
on Birdeye

2 years ago

Great service, Very friendly 

Priti B.'s profile image
Priti B. 
on Birdeye

2 years ago

Thank you for great service 

Danita P.'s profile image
Danita P. 
on Birdeye

2 years ago

I was very happy with my experience! 

Brian T.'s profile image
Brian T. 
on Birdeye

2 years ago

Thanks for everything!! 

Nathan B.'s profile image
Nathan B. 
on Birdeye

2 years ago

The online process and speed at which documents were compiled was faster than expected, which made life relatively easy. The cash out process was very arduous and my only complaint. In the digital age, mailing checks to banks and loan agencies was very archaic. 

June C.'s profile image
June C. 
on Birdeye

2 years ago

My experience became better when I finally had a rep I could reach and help me finish the process of the loan. Claudia was very helpful in this . 

Christopher K.'s profile image
Christopher K. 
on Birdeye

2 years ago

Your website and communication response time because we can’t ever call our loan officer directly. Waiting to hear back took to long and while we had already uploaded what was needed it took days for anyone to notice it. 

Michele W.'s profile image
Michele W. 
on Birdeye

2 years ago

A great experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,214 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.