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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overall very easy process that was communicated clearly to me. The documents were very easy to understand , and having the convenience of a notary coming to your house to finalize everything was the “icing on the cake”.
Do not have anything else to say. I do not get testimonials.
Prompt and professional
I received too many notices in the mail which created confusion for me. My closing had to be reset & delayed because my wife was added to the loan which I had requested from the beginning. Not a terrible experience just not what I expected knowing that PennyMac already had my loan. I'm not sure I got much of an advantage from re-financing.
5-star rating
It was apparent that NO ONE read my email! I was asking for tax forms to be sent to me from the first part of 2021, and the reply I got, obviously automated, said "As your email pertains to your existing mortgage with PennyMac, it can be best answered by one of the following: Website: www.PennyMacUSA.com Secure Messaging Online: 1. Create an account and/or log in to http://www.PennyMacUSA.com 2. Access the Secured Message Center to communicate with us securely. I was not able to get into the portal, and when I called, ... read more
This was a great experience!
5 star 1 2 3 4 5 6 7 8 9 0
The refinance process was very easy. Was able to get a great lower rate saving us $150 a month.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,214 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.