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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Overall very easy process that was communicated clearly to me. The documents were very easy to understand , and having the convenience of a notary coming to your house to finalize everything was the “icing on the cake”.
Do not have anything else to say. I do not get testimonials.
Prompt and professional
I received too many notices in the mail which created confusion for me. My closing had to be reset & delayed because my wife was added to the loan which I had requested from the beginning. Not a terrible experience just not what I expected knowing that PennyMac already had my loan. I'm not sure I got much of an advantage from re-financing.
5-star rating
It was apparent that NO ONE read my email! I was asking for tax forms to be sent to me from the first part of 2021, and the reply I got, obviously automated, said "As your email pertains to your existing mortgage with PennyMac, it can be best answered by one of the following: Website: www.PennyMacUSA.com Secure Messaging Online: 1. Create an account and/or log in to http://www.PennyMacUSA.com 2. Access the Secured Message Center to communicate with us securely. I was not able to get into the portal, and when I called, ... read more
This was a great experience!
5 star 1 2 3 4 5 6 7 8 9 0
The refinance process was very easy. Was able to get a great lower rate saving us $150 a month.
PENNYMAC has a 4.5 star rating with 49,214 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.