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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The staff understood my busy schedule and called back at times I let them know I would be available! They were polite and cheerful!
She answered every question or concern in a timely manner. She was always kind and if she didn’t know the answer, she made sure to find it out for us.
Knowledgeable and honest!
Everyone and everything was so easy and made the whole process pleasant.
A lot of back and fourth between depts on what was received and what is needed
Very good overall
Timely communication
Very pleasant and easy to work with
the agents kept changing the documents needed. It seemed as if they weren't communicating among themselves accurately. When Mario called me he usually couldn't accurately answer my questions and stated someone would get back with me. I would get emails about things that were already completed so it was very confusing to me and they would say I didn't need items and then later someone else would tell me I did. no true continuity of the process. everyone was pleasant and cordial however so that was good.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,798 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.