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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
clear explanations, questions answered, not rushed, she took the time I needed
Don't really recall speaking/working with Mr. Williams; communication was limited to emails. however, my husband may have spoken with Mr. Williams during this process. I had a few phone calls from a female requesting specific documents and later asking about when Pennymac would be sending documents over for the new title company to finish up the process.
The process was fast and efficient. The information received was accurate with respect to the loan closing process and dealt with professionally by the team.
Very informative and professional thank you .
Her information was very good
The process was very clear from start to finish. All questions were answered in a timely manner, and everything was provided to us from the onset.
I had problems with knowing exactly what documents were required. In one case documents were requested for things that didn't apply to me. It's possible that because I've never used this online process before I had some confusion that was self created. Carissa was very helpful and patient in navigating me through the process.
Great team, quick and responsive
Very professional and fast.
PENNYMAC has a 4.5 star rating with 49,219 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.