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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,219 reviews
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Tunji D.'s profile image
Tunji D. 
on Birdeye

2 years ago

We have been with PENNYMAC since 2013 and we have never been disappointed in the service we’ve received over the years! They stand behind their commitment to Service Excellence in all areas! Thanks PENNYMAC! 

Merledene R.'s profile image
Merledene R. 
on Birdeye

2 years ago

Very satisfied with service all around. Definitely worth trying 

Belinda H.'s profile image
Belinda H. 
on Birdeye

2 years ago

Loan process was smooth and timely. Thanks. 

William S.'s profile image
William S. 
on Birdeye

2 years ago

Smooth process. 2nd time working with Pennymac, came back because the 1st time was so seamless. 

Matthew B.'s profile image
Matthew B. 
on Birdeye

2 years ago

It went well except took much much much longer to close than originally anticipated. Still unsure what the 3 month delay was for. 

Harold H.'s profile image
Harold H. 
on Birdeye

2 years ago

A few minor errors was made but got corrected in a timely manner. Also the closing documents was totally wrong, PennyMac contacted me and we had to do a 2nd signing for closing....But other than that it went well, and I would recommend PennyMac to anyone for Mortgage needs..... 

Roy E.'s profile image
Roy E. 
on Birdeye

2 years ago

Fast, friendly, understandable service. 

Charles M.'s profile image
Charles M. 
on Birdeye

2 years ago

Candace was always very pleasant. Even when she wasn’t getting answers from others, she never made me feel like she was annoyed with my calls or questions. Always very patient and very pleasant to talk to. 

Ashlie H.'s profile image
Ashlie H. 
on Birdeye

2 years ago

Dorsal was amazing and yes I would recommend her anytime! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,219 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.